Customer Service Data Entry
Resume:
Ruth A. Arce
**** **** **** *** ******* Tx. ***** 210-***-**** ***********@*****.***
Summary: Administrative support professional with over 10 years experience working with at risk youth. Strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical and discrete. Committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detailed oriented and resourceful at projects and able to multitask effectively. Ordering supplies and food for programs.
Skills and Responsibilities
Strong verbal communication skills
Fluent in Spanish
Typing speed 40 wpm
Data entry
Microsoft Office proficiency
Excellent interpersonal skills and office etiquette
Strong analytical and organizational skills
Provides referrals and clerical support
Facilitates crisis interventions
Maintains and organizes client records
Performs phone intakes, scheduling, and follow-ups
EDUCATIONAL BACKGROUND
Career Quest, San Antonio, TX Aug 2008
Associates Degree – Business Administration
Vision Christian University, Austin, TX July 1998
M.A. in Theological Studies
Vision Christian University, Austin, TX July 1996
B.A. in Theological Studies
PROFESSIONAL EXPERIENCE
Roy Maas Youth Alternatives, San Antonio Tx July 2014-2017
Food Handler
Serving USDA Nutrition Meals
Ordering food and supplies for the shelter
Being compliant with Licensing in the care for food nutrition and supplying needs for children.
Have a food handler certificate.
Roy Maas Youth Alternatives, San Antonio, TX July 10, 2009- 2013
Administrative Assistant
Provide crisis intervention and community resources to potential clients and on-going services.
Answering Phones, Making appointments for clients
Data Entry (demographic information in regards to clients)
Always trying to help clients and non clients find resources
Train our children in our facility to have working skills
Snelling Staffing Services, San Antonio, TX Feb 2009 – July 2009
Phone Operator
Input client’s information on data spreadsheets
Operated appointment spreadsheets for repair men to go to client’s residence
Customer Service Representative
Creative Consumer Research February 2008- Nov 2008
Provided outstanding customer service
Conducted field studies on research surveys conducted for several outsource companies.
REFRENCES
Darlene Bowie,
Program Director, Food Nutrition
Additional References and Documentation are available upon request
Contact this candidate