BALJEET KAUR
*******@*****.*** +1-514-***-****, 484 Main Street, Woodstock NB E7M2C1
Dynamic professional with a strong educational background and comprehensive work experience seeking a challenging career opportunity with a progressive organization where I can leverage my skills in early childhood education, technical proficiency, and effective interpersonal communication.
WORK EXPERIENCE
Dispatcher
CANUS CONTAINER TRANSPORT, Montreal QC 514-***-****) Nov 2022 – July 2023
Orchestrated the booking of loads and provided accurate quotes to clients in accordance with their specifications.
Spearheaded the decision-making process for dispatching truckloads, prioritizing based on urgency and criticality.
Managed emergency and non-emergency calls, meticulously recording essential information, and proactively addressed issues by disseminating pertinent information or providing effective solutions.
Monitored the routes and real-time status of field units, coordinating and prioritizing schedules for optimal efficiency.
Delivered crucial information to drivers regarding orders and specific requirements.
Executed precise data entry into the computer system, maintaining meticulous logs and records of calls, activities, and relevant information.
> AS Brothers Transport, Alberta-Dispatcher & Administrative Assistant
April 2023 – August2023
Handling dispatch of the trucks U.S and Canada wide. Have knowledge of Motive(dashboard) Truck mate
(track-trace), Load link, DAT one, X pert-it, invoicing, border connect (ACE or ACI), brokerage, ELD, outlook, G-mail and already worked on Canadian provinces lanes and U.S short runs. Responsible of Making payrolls, hiring of new drivers, preparing documents for filing tax quarterly and annually, renewing safety and permits and doing other office administration responsibility
● Prepare and send invoices to customers.
● Maintain and update driver files.
● Maintain and update equipment files.
● Save and process Bills of Lading and Proof of Delivery documents.
● Obtain permits as required.
● Create customs documentation for loads crossing the border
● Have knowledge of Load link, X pert-it or X pert-dispatch, border connect. Cashier (part-time)
LAKSHANA'S CHETTINAD SOUTH INDIAN RESTAURANT, MONTREAL, QC
Accepted cash and credit card payments, issued receipts and provided change.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist
Network Engineer
Indilina pharmaceuticals, Ludhiana, India Sep 2018 - Feb 2022
Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
Replaced faulty or damaged network hardware components to improve performance.
Collaborated with other IT professionals to identify system needs and implement comprehensive solutions.
EDUCATION
Ontario College of business and Technology, Canada— Global Business Management Program July 2023 - July 2025
Lovely Professional University, Punjab — Bachelor of Science - Information Technology Bachelor of Science - Information Technology
LOVELY PROFFESIONAL UNIVERSITY, PUNJAB, INDIA Oct 2018
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