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Customer Service Application Support

Location:
Cincinnati, OH
Posted:
July 10, 2024

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Resume:

Dan Kuhlmann

**** ********* **

Cincinnati, Ohio

513-***-****

**********@*****.**.***

Objective

I’m looking forward to obtaining a position in the field of personal fitness. As a retired IT professional of 35 years, I have recently dedicated myself to my personal health and fitness. I love to work out and road cycle as much as my body will allow me to. Working at a fitness center that enables people to be their best selves, like Delhi Athletic Club, would be exactly what I’m looking to do in this next stage of my life.

Experience

University of Cincinnati - Help Desk Technician and Manager 1990-1994

● Supervised a staff of 3 FTE and 2 Student Coops that provided technical IT support to the University community

University of Cincinnati - Client Service Analyst 1994-1996

● Designed and supported IT solutions to the University community

● Designed various courseware and taught Windows applications University of Cincinnati - System Administrator 1996-1999

● Provided systems administration and support for Novell and Windows servers University of Cincinnati - Systems & Operations Manager 1999-2007

● Managed the Systems and Operations team that included server, desktop and application support

University of Cincinnati - Assistant Director Systems and Operations 2008-2010

● Managed the Systems and Operations team that included server, desktop and application support, and ERP (SAP) basis, security and developmen. University of Cincinnati - Director Systems and Device Management 2010-2018

● Managed the Systems and Operations team that included server, desktop and application support, ERP (SAP) basis, security and development and the DataCenter 2

University of Cincinnati - Director of Data Center and Infrastructure Architecture 2018- 2023

● Directed the daily activities and support of the (3) primary University Data Centers and the 11 corresponding network node rooms

● Established and led the University’s Architect Review Committee. Education

University of Cincinnati - Associates IS 1986

Interests

OHSAA High School State Wrestling Official, Weight Lifting, Cycling, Spinning



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