Customer Service Experience
Resume:
•
Mpumelelo Mahlangu
Contact Centre Agent
Contact Details /Address
****************@*****.***
Joubert Park Johannesburg
Attributes
• Highly Motivated
Languages
• ISIZULU
• ENGLISH
Hobbies
• Highly Motivated
• Career Driven
• Fast Learner
• Responsible
• Reliable
• Reading
• Music
SUMMARY ABOUT ME
I am a team player with experience in the working district. Problem solving and goal orientated. I always do my best to achieve my goals and the goals of the organization I would be working for . I have great communications skills and I’m able to understand clients’ needs in an effective and efficient way. I’m an organized person and flexible to new work environments. Lastly, I’m friendly and empathetic towards others. EXPERIENCE
Nedbank June 2022- May 2023.
• Specialized in the Service department.
• Assisting clients with the Nedbank banking app .
• Assisted in replacing or issuing new bank cards .
• Assigning clients to attorneys for title deeds in connection to their Home Loans/Bond accounts
• Opening personal loans and investments for clients .
• Provided clients with more information on the services and products of the bank.
• I was once assigned to be a fraud specialist, to safeguard our clients accounts and provide assurance. E DUCATION
Matriculated in 2021
School: Anchor Comprehensive high school.
References
Name : Vukile Sithole
Contact: 073*******
Administrator: Employee Services
Tel: 010-***-****
Contact this candidate