Customer Service Store Manager

Jessenia Echevarria

* ***** **** ******

Holyoke, MA 01040

413-***-****

**********@*****.***

EXPERIENCE

Dunkin Donuts, Chicopee,MA — Store Manager

March 2014 - PRESENT

Employee Hiring, Supervision, Scheduling and Training. Inventory management, Money management, in addition to daily store compliance and running.

Dunkin Donuts, South Hadley,MA — Shift Leader

Jan. 2007 - Mar. 2014

Customer service, Money handling, Stocking, Baking, Supervision of Employees when manager was out.

EDUCATION

G.E.D. — 2009

SKILLS

Management and Leadership skills

Detail Oriented, even in high speed environment

Time Management

Active-Listener

Problem Solver.

LANGUAGES

English- Proficient

Spanish-Proficient

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