Air Force Customer Service

James Gardner

919-***-**** - **********@*****.*** - Warner Robins, GA

Security Clearance – Secret

Former United States Air Force Security Forces member with 6 years of active-duty experience, along with 4 year of customer service experience looking to obtain a position with your company where I can use my acquired knowledge and skills. Experience Education

February 2018 – February 2024

Security Forces Specialist - Robins Air Force Base – Warner Robins, GA

Provided armed response and controlled entry.

Detected and reported the presence of unauthorized personnel and activities.

Maintained and provided security for over 600 weapons in the Robins Air Force Base Armory.

Trained new Security Forces members.

Implemented security reporting and alerting system. Enforced standards of conduct, discipline, and adherence to laws and directives.

Directed vehicle and pedestrian traffic.

Investigated motor vehicle accidents, minor crimes, and incidents. Operated speed measuring, drug and alcohol, and breath test devices. Deployed to Al Udeid Air Base, Qatar September 2021 – March 2022. June 2017 – February 2018

Waiter/Busser - Tobacco Road – Raleigh, NC

Cleaned up spilled food or drink or broken dishes and removed empty bottles and trash.

Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning.

Adhered to all food safety standards and sanitation systems as established by the restaurant.

Received Busser of the Month awarded by manager and staff. Trained and guided newly employed bussers to encourage enhanced performance.

Greeted customers, seated patrons at tables according to availability and customer preferences.

February 2015 – June 2017

Sales Associate - Plato’s Closet – Durham, NC

Anticipated and promptly responses to client needs, adhering to store service experience standards.

Assisted customers with shopping, checking out, processing payments, finding items.

Performed general store upkeep during store hours and after closing, including cleaning, organizing, and restocking items. Skills

● Time Management; Proficient in Excel; Teamwork

● Collaboration; Goal Oriented; CPR/AED

High School Diploma

Garner Magnet High School

Garner, North Carolina

Associate of Cyber Security

Georgia Military College

Pursuing

Certification/Achievements

Control Burn Certified - July 2019

Lidar Certified – September 2019

Taser Certified – November 2019

Decoration for Deployment and Military

Career - 2021 and 2022

Coined by General for Work Ethic - 2020

Volunteer Work

Animal Foster/Volunteer

Paws of Middle Georgia

Warner Robins, GA

January 2022- September 2023

Hands of Grace Medical Clinic and

Homeless Outreach

Macon, GA

November 2022

Volunteer Security Personnel

Georgia National State Fair; Robins Air

Force Base; Air Show

2020-2022

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