Data Entry Customer Service
Resume:
Robert Jones
Looking for customers representative jobs.
Chatsworth, GA 30705
****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
American Health Associations-Cincinnati, OH
August 2019 to January 2023
I was a customer service representative. I did both inbound and outbound calls. Data entry, faxing, information relaying.
Office Manager
Suncoast Haven of Rest-Saint Petersburg, FL
January 2013 to June 2019
Data entry, faxing, emailing, scheduling hours for other employees and volunteers. Haven Of Rest is a mission that helps people in need. They supply food, clothes, furniture and gas vouchers. I proceeded every individual and family that came in. I entered in all their information and would determine how big their food box needed to be. I also worked very closely with probation officers who would have their clients come in to do community service and kept up with their hours. I was in charge of keeping track of how much food and other goods came in. We work 6 days a week there and process an average of 180 people a day.
Education
GED
Murray County Adult Learning Center - Chatsworth, GA Skills
• Cold Calling
• Data Entry
• Outbound Sales
• CRM Software
• Order Entry
• Telemarketing
• Microsoft Powerpoint
• Communication Skills
• Negotiation
• Manufacturing
• Customer service
• Data entry
• Microsoft Word
• Microsoft Excel
• Typing
• Order entry
• Office management
• Cold calling
• POS
• Supervising experience
• Databases
• Laboratory experience
• Medical records
• Medical terminology
• Clerical experience
• Analysis skills
• QuickBooks
• Citrix
• Hospitality
• ERP systems
• Order fulfillment
• Help Desk
• Help desk
• Cash handling
• English
• Driving
• Route driving
• Box truck
• Delivery driver experience
• Warehouse experience
• Basic math
• Math
• Computer skills
• Organizational skills
• Forklift
• Communication skills
• Assembly
• Management
• Cash register
• Quality assurance
• Adobe Acrobat
• Machining
• Sales
• POS
Certifications and Licenses
Driver's License
Assessments
Scheduling — Proficient
December 2023
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Work motivation — Proficient
December 2023
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
December 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
September 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Retail customer service — Proficient
November 2023
Responding to customer situations in a retail setting Full results: Proficient
Customer service — Proficient
June 2023
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
June 2023
Responding to customer situations with sensitivity Full results: Proficient
Home health aide skills — Proficient
January 2024
Providing care to patients in a home setting
Full results: Proficient
Data entry: Attention to detail — Proficient
November 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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