Veronica Serrano
**** **** ******* ***. ******, TX. 75227 214-***-**** ********@*****.***
Objective
Utilize my communication skills in working environment. Education
• Thomas Jefferson High School Dallas, TX
Experience
January 5, 2006– January 31, 2006
File Room U.S. Specialty Insurance Co. Addison, TX
• Filling in numeric order
• Entering Information in system when receiving applications
• Faxing renewal information for underwriters
February 1, 2006 – October 8, 2017
Policy Service Associate U.S. Specialty Co. Plano, TX
• Issue renewal policies
• Endorse / Amend change to policies
• Setup new business policies
• Process cancellations and reinstatements
• Review application for accuracy
• Maintain suspense file system for missing or inaccurate information
• Assist with location of files filing, copy machines, mail and faxing, Issue certificates when required in a timely manner
• Prepares expirations and forwards to underwriting accordingly February 14, 2019 – August 28, 2020
Break Pack Staples Warehouse Coppell, TX
• Order picker, Package handling and Customer service