Customer Service Warehouse Associate

Israel Cervantes

**** *. ***** **. ********, AZ *5353 602-***-**** **************@*****.***

Objective

Customer service representative with more than +2 years of experience. Seeking to improve my professional skills in a new role at your company. Education

DIPLOMA MAY 2018 HOPE HIGH SCHOOL

· High School Graduate

Skills & Abilities

CUSTOMER SERVICE

· As customer service, one of my main jobs is to interact with customers via phone or email. We use a computer system to track, gather information and troubleshoot customer issues. As a representative, my responsibilities consist of servicing customers. TEAM PLAYER

· In the majority of my past roles, I was able to embrace teamwork by having excellent communication with the rest of my team. In a warehouse environment, my co-workers depended on me to deliver items on timely manner. Doing so, helped me to develop a team-oriented personality. BILINGUAL

· In various roles, I provided service in either English or Spanish. I am also able to write and read both languages proficiently.

Experience

BILINGUAL CUSTOMER SERVICE AHCCCS MAY 2019 – APRIL 2019 WAREHOUSE ASSOCIATE ASHLEY’S FURNITURE MAY 2019 – JUNE 2019 HOST NAKAMA SUSHI RESTAURANT NOVEMBER 2019 – MAY 2020 WAREHOUSE ASSOCIATE STITCH FIX APRIL 2021 – OCTOBER 2021