Team Leader Quality Control
Resume:
Helen P. Digos
Purok * Calicanto, Batangas City Philippines ● +639********* ● *****.*******.**@*****.*** CAREER OBJECTIVE
To pursue a challenging career with dedication and provide my efficiency to the fullest in a professional organizational environment wherever I serve my duties that will discover the potential in me. SKILLS
Proficient in Microsoft Office
A capacity of learning new skills quickly
Resourcefulness
Filing and Record Maintenance
Attention to Details
Google Drive
Typing Skills
WORK HISTORY
Senior Team Leader/Coordinator/Timekeeper
TOPSERVE SERVICE SOLUTIONS INC.
June 2019 – February 2021
Handled sensitive file of employees in a confidential manner
Produced and distributed memos, letters and DA’s to employees
Handled client’s complaint and concern
Carried out Administrative duties such as filing, typing, copying, binding, scanning and etc.
Recorded minutes meeting and prepared weekly reports
Maintain and processed time card and attendance records for over 600 employees, ensuring compliance with company policies and labor law
Verify attendance, hours worked pay adjustments in full coordination with payroll officer
Handle complaints of questions regarding salary discrepancies.
Held orientation on new hired employees.
Quartely evaluating of employees’ performance.
QUALITY TEAM LEADER(under service provider)
TOPSERVE SERVICE SOLUTIONS INC.
May 2018 – June 2019
Hourly Monitoring of QC Personnel
Recommends improvements to inspection method, equipment performance, and product quality
Implements Quality Management Procedures in line with ISO
Evaluates damaged products.
Answering Root Cause Analysis Report (RCA)
Helps production operator to improve their knowledge about the product by conducting Gauge R and R quarterly
Conduct audits to ensure employees are performing tasks according to Standard Operating Procedure(SOP)
Schedule and coordinate shift and employees’ work schedule
Held training on a newly hired QC Inspector
Evaluates employees’ performance quarterly
QUALITY CONTROL INSPECTOR/QUALITY CONTROL ENCODER
TOPSERVE SERVICE SOLUTIONS INC.
February 2017 – May 2018
Perform quality inspection hourly
Perform tasks according to standard operation procedure
Encoding of QC Inspector’s Report
Encoding Gauge R and R Result
Performing sampling test on the product.
EDUCATION
Office Management With PC Application
ACEBA System Technology Institute
2006 – 2008
Calauag, Quezon Province
CERTIFICATE AND TRAININGS
PC Operation NCII
WTR NUMBER 0604AO052246
BOSH TRAINING(with 2 hours Training of Trainers)
Disciplinary Action and Execution and Code of Conduct Training
Timekeeping and Payroll Training
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