Data Entry Customer Service
Resume:
Claudia Gonzalez
Inver Grove Heights, MN *****
************@*****.***
Custumer Service position, Were I can apply the skills I have learned from previous jobs, and were I can learn more each day
Authorized to work in the US for any employer
Work Experience
Patient Care Coordinator
HearingLife - Maplewood, MN
September 2022 to February 2024
• Customer service
• Multitasking and prioritizing
• Dependability
• Familiarity with Microsoft Office
• Problem-solving
• Ability to work under pressure
• Attention to detail
• Adaptability
• Professional phone etiquette
• HIPPA
• Insurance verification
• Filling paper
• Medical payments
• Data entry
Front Desk Staff
Cahill Place Apartments - Inver Grove Heights, MN
October 2020 to September 2022
Role :greet tenants,data entry, camera tracking,manage visitors, problem solving, protect tenants identity, vulnerable adults training, learning about housing programs. Prior Authorization Representative
Prime Therapeutics - Eagan, MN
September 2019 to February 2020
Role :Reviewing Prior Authorizations, Verifying detailed information medical history, Diagnosis, running test claims over 3 years of rxclaim experience
Prior Auth Specialist, Call Center
Alorica
March 2019 to March 2019
Role :Data Entry, Handling Multiple programs, Create an open environment to questions, Outbound calling and
Inbound also.Data Entry, Hipaa verification,Customer Service,Fast Typing, Great Communication, Knowledge on health Insurance, Also knowing what medication is used for and desired strength QT/DS Receptionist
Bailey's Nursery
March 2016 to June 2016
Role :Professionally greeting each applicant worked in the HR department, Great customer service, helped applicants fill out their work application, filling, organizing papers all day also helped out during new employment meetings,Translated a lot of their letters to spanish Education
High School Diploma
American Public University - Washington, DC
May 2021 to Present
Simley HighSchool
2012
Skills
• Great communicator, Detailed oriented,Bilingual, Microsoft Word Knowledge,Adaptability,Know how to work under pressure
• I have been teaching the group of 4-6 year old during Sunday school. Here I have been able to develop my patience, creativity and multitasking skills.
• Flexible
• Adaptable
• strong communication skills
• Great critical thinking
• Stress tolerance
• prioratizing
• Strong work ethic
• Self motivated
• positive Attitude
• Goal oriented
• Organizing Skills
• Translation
• Guest Services
• HIPAA
• Spanish
• Interpretation
• Human Resources
• Insurance Verification
• Medical Terminology
• Medical Records
• Front desk
• Computer skills
• Microsoft Office
• Data entry
• Leadership
• Microsoft Word (8 years)
• Spanish/bilingual
• Fluent
Contact this candidate