Customer Service Project Management
Resume:
ALLAN
ZEECK
MANAGER
*********@*****.***
McKinney, TX 75070
CONTACT
SKILLS
• Project Management
• Sales Strategy
• Customer Service
• Staff Training and Development
• Problem Solving
• Decision Making
• Team Building
• Leadership Abilities
• Industry Knowledge
• Quality Control
• Staff Training
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
PROFESSIONAL SUMMARY
Owner/ operator restaurant
Cafe110, Omaha, Ne
Catering Manager
The Brass Grille, Omaha, Ne
EXPERIENCE
July 2004 - March 2020
Managed the daily operations related to customer service, inventory management, and marketing.
•
Maintained a high standard of customer service through quality assurance checks.
•
• Invested in employees, using training to keep them at the top of their game.
• Negotiated contracts with vendors and suppliers.
• Scheduled deliveries with service vendors or product suppliers. August 1997 - June 2004
Collaborated with chefs and kitchen staff to develop new recipes that met
• customer needs.
Trained catering associates in service techniques, menu presentation, and customer service.
•
Coordinated with vendors to secure necessary food items and other supplies in a timely manner.
•
• Reviewed contracts with clients to verify accuracy of services and pricing. Managed the setup and breakdown of catering venues according to customer requirements.
•
• Investigated and resolved complaints regarding food quality and service. Omaha school of massage therapy, Omaha, Ne
High School Diploma
Papillon Sr high, Omaha, Ne
EDUCATION
September 1991
Cary Vigneri — Cafe110
Co-worker
*******@*****.***
Julie Cammotto — The Brass Grille
Restaurant Owner
******@*****.***
Seth Mobilio — VA Social Worker
Friend
*******@*****.***
REFERENCES
Co Worker
Boss
Friend
Waiter
Meals on wheels, Omaha, Ne
Food Service Worker
Taste of Omaha, Omaha, Ne
VOLUNTEER EXPERIENCE
February 2005 - August 2006
May 2006 - May 2006
4-Horse Member
D&D farms, Omaha, Ne
COMMUNITY SERVICE
May 2012 - August 2020
• Saddle up horse
• Cleaned stalls
• Lead horseback riding tours
Contact this candidate