Pharmacy Technician Customer Service
Resume:
Shaelen Toafe
Certified Pharmacy Technician
PTCB License Number: 30185791 (Exp. 12/31/25)
Contact
**********@*****.***
Objective
My primary objective is to support the functioning of business operations by ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and monitoring performance.
Education
Hawaii Medical College Pharmacy Technician Program July 2019 - October 2020
Key Skills
Customer Service
Management Skills
Adaptability
Communication
Problem-solving
Attentiveness
Experience
August 2022 - February 2024
Pharmacy Technician • PharMerica
April 2021 – February 2022
Pharmacy Technician • Walgreens
August 2020 – October 2020
Extern/Pharmacy Technician • Times Supermarket
Responsibilities: Preparing new prescription and refill requests for patients, Dispensing medication to patients per the prescription, or provider’s orders, Packing and labeling a prescribed medication,
Familiar in initiation, verification, and assisting of adjudication process, Familiar receiving and screening prescriptions for completeness, ability to comply with HIPAA regulations and procedures, implement new procedures that helped to improve efficiency in operations, Answering and directing phone calls, Ability to maintain a professional demeanor in stressful environments, Ability to direction without supervision
Communication
Attentive to the needs of my team and effectively adapt to the tone and style to provide support where and when it is necessary
Leadership
Successfully lead team members in coordinating workflow so that operations get done within projected timeline
References
Available upon request.
Contact this candidate