*************@*****.***
San Jose, CA 95123
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Merchandising
Serving Experience
Computer Skills
POS
High school diploma
South City High School
2017-2021
Sales Associate
Fireworks Gallery
Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed Maintained a clean and organized work environment to enhance the shopping experience for customers
December 2022 to July 2024
Diligent and customer-focused individual with a strong ability to handle transactions and provide exceptional service. Adept at operating cash registers, processing payments, and ensuring accurate financial records. Possesses excellent communication skills and a friendly demeanor, making interactions with customers pleasant and efficient. Quick learner with a keen attention to detail and a commitment to maintaining a clean and organized work environment. Ready to contribute to a team and uphold company standards. L A N G U A G E S
English
Spanish
M I L E N E M O N T A N O
Sever/Cashier
Chuck E. Cheese
Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and ensuring timely delivery of food
Handled cash transactions accurately and efficiently using a point- of-sale (POS) system
Maintained cleanliness and organization of dining area, including setting up tables, refilling condiments, and clearing dishes Resolved customer complaints or concerns promptly and professionally to ensure customer satisfaction
Managed high-volume rush periods by prioritizing tasks effectively and maintaining composure under pressure
Maintained knowledge of food safety regulations and ensured compliance with health code standards at all times Developed strong relationships with regular customers through personalized interactions and remembering their preferences June 2021 to January 2022
Cash handling