Business Development Project Management
Resume:
Hana M. Winer
Henderson, NV *****
**********@*****.***
www.linkedin.com/in/hanamwiner
Results-oriented, hands-on senior operational leader with extensive experience in all phases of Agile planning and project management of large, enterprise-wide product and business development projects involving cross-functional teams in both business, operations and technical domains across multiple geographic locations. Proven track record of successfully delivering multiple projects simultaneously, strategizing roadmap and long term vision while building highly-effective teams utilizing a dynamic combination of scrum principles, quality assurance, continual feedback loop for process improvements that delivers on-time and above customer expectations.
SKILLS
● High competency and knowledge in software engineering, product and business development and general business processes. Demonstrated working experience as a certified scrum master.
● Advocate for transparent and data driven change management processes.
● Driven by clear OKR and KPIs.
● Strong financial and budget acumen.
● Naturally organized, analytical and detail oriented. Energetic self-starter passionate about professional integrity and excellence with a positive attitude and contagious enthusiasm.
● Polished and succinct oral and written communication and interpersonal skills.
● Strong relationship building/partnering skills and the ability to work with varying levels of individual contributors and management. Ability to influence peers and managers while dealing with ambiguity and comfort presenting to executives.
● Motivational and dynamic leader of the program and project management team. COMPETENCIES
Leadership & Management ● Strategic Planning ● Program/Project Management ● Software Development Life Cycle (SDLC) ● Integrations ● Issue Resolution ● Workflow Process Development and Improvement ● Planning and Organizing ● Change Management ●Portfolio Management ● Team Building ● Scrum (Certified Scrum Master)● CRM ● Quality Assurance ● JIRA/Atalassian ● AHA Portfolio Management ● Smartsheet ● EXPERIENCE
Pearson Education, Inc., San Francisco, California/Remote
— Senior Director of Operations, Product and Technology APRIL 2021 - PRESENT
— Director of Operations, Product and Technology
MAY 2020 - APRIL 2021
● Partnered with the Product and Technology executive team to identify and prioritize strategic initiatives and opportunities facing the higher education business.
● Structured the complex, cross-functional projects, workstreams and stakeholders that made up the approximately $140 million portfolio of technology and product investments.
● Managed and developed PMO team of program, workstream, scrum and supporting project teams with structuring analysis and developing hypotheses, as well as overall professional development and growth.
● Liaised with global partners in US, UK, Australia, Sri Lanka and beyond to identify opportunities to leverage best practices and drive operational efficiencies across the global groups of product managers, PMO, software developers, architects, quality engineers, customer support, sales, UX/UI designers and content producers.
Examples of strategy initiatives I have lead:
Advised the C-Level executive team on growth opportunities and developed execution roadmaps.
Worked directly with the CPO and CTO on major internal initiatives programs to leverage the Pearson platform advantage and build sustainable business drivers.
Lead annual portfolio review, strategic planning processes and managed the annual operating plan.
Established and managed excellent business cadence and communication, including leading Executive level corporate governance.
Delivered complex cross-functional strategy projects, including customer experience improvements, innovation and white space thinking.
Coordinated launch of major strategic programs, working with operational business leaders. Shutterfly, Inc., Redwood City, California —
Senior Manager, Program Management
MARCH 2019 - MAY 2020
— Group Program Manager
FEBRUARY 2018 - MARCH 2019
— Senior Program Manager
OCTOBER 2015 - FEBRUARY 2018
● Managed roadmaps, programs and cross-functional initiatives with all stakeholders and lead execution from concept to ship.
● Lead a multi year, multi million dollar initiative with a cross-functional team of engineers, product management, quality engineers, designers, operations/manufacturing, and customer support to deliver multiple technical and physical new products.
● Responsible for the planning and delivery of all consumer product and technology initiatives across shutterfly.com and tinyprints.com. including the consolidating of platforms for cards across business lines; saving the company millions.
● Developed opportunities for cross-program engagement and partnership, championed new processes, tools (smartsheet, JIRA/Atalassian, Slack, Planview), and templates to simplify complex ideas into consumable action plans.
● Supported the organization with adoption of principles including Agile, Project Management, Strategic Resource Planning, Scrum and Roadmap Ownership.
● Worked cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints and maximize business benefit while building great customer experiences. Established governance requirements for program(s), including sponsorship / stakeholder engagement requirements and business review needs.
● Applied technical understanding of AWS Cloud Migration, machine learning/AI, ERP, SaaS, PIM
(Product Information Systems) and Content.
● Organized and reconciled disparate business processes in preparation for ERP Migration. The Bay Food Company, Inc., San Francisco Bay Area
— Co-Founder and Executive Director of Marketing & Development January 2007 - September 2015
● Built a single owner operator food operations company to a franchised business development and food management company in various sites located in City, County, State and Federal establishments including GSA, USPS, Federal Bureau of Prisons and private sector manufacturing facilities throughout California.
● Lead all aspects of sales, planning, recruiting, management and execution of custom built cafeteria and restaurant operations, strategic planning for the Marketing and Communications function as well as operations for multiple projects each year. Turnkey operational in 72 hours of notice which is unheard of in the food industry.
● Developed an exclusive brand of Food Management to obtain new government contracts through the government RFP process and assist with their LEED certification. One of only a few Woman, Minority Owned businesses to achieve preferred GSA Vendor Status for our awards in Green Business Practices.
● Established training and development of our staff and contractors in restaurant management, green business practices, multicultural food service, food safety, marketing and sales techniques. First Horizon Home Loans, Livermore, California
— Marketing Manager
January 2006 - July 2008
● Developed innovative marketing strategies for programs to drive category and brand awareness for First Horizon Home Loans in the Northern California region through advertising campaigns, direct mail campaigns, website development, B2B marketing, and special events.
● Responsibilities included partnership branding, database management, advertising coordination, graphic design, general accounting, event planning and integrated marketing plans, closely collaborating with key marketing counterparts (realtor associations, construction contractors, planned development groups and local charities).
● Was a key person in the company’s development of a custom database/processing program for ACT to be released nationwide.
AT&T, Inc., Italy
— Regional Marketing Manager - Overseas Military Markets October 2000 - November 2002
● Responsible for all marketing activities within US Naval Air Station Sigonella, Navy Exchange, MWR and the 6th Fleet.
● Traveled throughout Italy and the Mediterranean region to meet ships during port call visits to provide phone, sales and customer service.
● Negotiated, coordinated and executed events to US military members stationed in European and Mediterranean markets.
EDUCATION
Capella University, Online
— Bachelors of Arts, Business Administration
Fashion Institute of Design & Merchandising, Los Angeles
— Associate of Arts, Merchandise Marketing - Product Development ScrumAlliance, Redwood City
— Certified Scrum Master (CSM)
ORGANIZATIONS
Tri-Valley Learning Corporation, Inc.
— Secretary of the Board
Livermore Valley Charter School
— School Site Council Member
DECA (Distributive Clubs of America)
— Judge and Coach
Kids Against Hunger
— Staff Volunteer
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