Customer Service Representative

SEANDRA SMITH

**** ****** ***** 501-***-**** **************@*****.***

OBJECTIVE

I'm seeking employment as a customer service representative. I have high quality typing ability, and computer skills. I excel when it comes to written communication skills and I'm comfortable navigating multiple online applications. I work well when it comes to collaborating with other team members to ensure satisfactory customer service.

EXPERIENCE

Clarity Home Health

Adult care Provider 07/2019-08/2022

My responsibilities were to answer phones and assist customers with scheduling appointments and providing professional and friendly service.

Made arrangements for repayment, appointment scheduling

Assisted in meeting department goals and deadlines.

Conway Behavioral Health

Customer service 04/2009-08/2019

Provided consumers with prompt and efficient claim services

I was responsible for assisting customers with questions and medical billing concerns

I created important documents

KFC/ Restaurant

Management 05/2005- August 2015

Supervised employees to insure proper customer service

Responsible for making out employees work schedules

EDUCATION

2013-Graduated from Crossett High School

2014- Attended the University of Arkansas at Pine Bluff

2016- Attended Henderson University

SKILLS

Most valuable Employee

Outstanding commitment to improving the lives of the community

Good organizational and time management skills

Ability to lift heavy objects

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