Customer Service Eau Claire

SEGDRICK FARLEY

773-***-**** Eau Claire, WI ********@*************.***

EDUCATION

Chippewa Valley Technical College

Associate of Applied Science Degree in Paralegal Studies • May 2024

● American Bar Association approved program

WORK HISTORY

Paralegal Intern

Otto Family Law, S.C. •

● Assisting attorneys in drafting legal documents, correspondence, and client communications.

● Managing attorneys' calendars, scheduling appointments, court appearances, hearings, and mediations.

● Managed client files

● Overseeing all aspects of discovery and trial preparation, including responses and exhibit creation. On Site Coordinator

The Community Table • May 2021 - Present

● Observed, monitored, and recorded problem behaviors through accurate behavior-consequen, and anecdotal notes.

● Worked as part of a collaborative team to address changing needs of children and families.

● Mediated conflicts through structured sessions

● Improved behaviors through modeling, role-playing and other effective strategies Team leader/External Organizer/ Peer Mentor

Eau Claire County Bar Association • July 2021-November 2023

● Leadership: skilled in leading teams, organizing events, and coordinating activities.

● Advocacy strategies: proficient in developing strategies to advocate for housing rights and social justice.

● Peer Support and Counseling: Able to provide emotional support and guidance to peers.

● Community outreach: Experienced and engaging with community members and building partnerships.

● Legal Awareness: Knowledgeable about legal rights and resources available to individuals.

● Networking: capable of networking with professionals and organizations to achieve common goals. Chairperson Wisconsin Voting Rights Coalition

Statewide • July 2020 - Present

● Election procedures: Well versed in election laws, procedures, and voter registration.

● Attention to detail: Detail oriented when verifying voter identification and maintaining accuracy.

● Customer service: Skilled at providing excellent customer service to voters

● Poll worker training: Experienced at and supervising poll workers during elections.

● Legal compliance: knowledgeable about legal requirements related to voting rights.

● Community engagement: passionate about promoting civic engagement and voter participation. My wife

● Problem solving: To address voter related issues and resolve them efficiently. References available upon request.

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