Customer Service Administrative Support

Constantine Paliogiannis

Queens, NY 347-***-**** **********@*****.***

PROFESSIONAL SUMMARY

Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations. Hardworking employee with customer service, multitasking and time management abilities. Strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

EXPERIENCE

College Associate February 24 – Current New York, New York

-Provided Administrative support to the College.

-Monitored school premises to maintain safe and secure environment for students, staff, and visitors.

-Provided assistant and support to student during events, including athletic competitions and extracurricular activities.

-Implemented school protocols and procedures to prevent unauthorized access to the school and insure compliance with the schools safety regulations.

Dog Walker 01/2016 – Current New York, New York

-Monitored behavior of dogs while walking to ensure safety of both the dog and passerby.

-Walked dogs on leash, observing all safety precautions and following commands from owners.

-Changed routes for daily walks as necessary to keep them interesting and stimulating for the dog.

-Responded appropriately to aggressive behaviors from dogs encountered during walks.

-Kept accurate records of services rendered including dates, times, distances traveled, fees charged.

-Scheduled dog walking services and collected payments from pet owners.

Waiter's Assistant 06/2023 -- 07/2023 VIAND, New York, NY

-Greeted customers and checked for seating availability.

-Set up tables with cutlery, plates, glasses, and condiments before opening hours.

-Cleaned and sanitized dining areas including tables, chairs, floors, windowsills, carpets.

-Provided excellent customer service by answering questions about menu items and

making recommendations when requested.

-Stocked glassware and other supplies at the bar area as needed.

-Organized menus in a neat manner on each table prior to opening hours.

-Kept track of inventory of restaurant supplies such as napkins and utensils.

Tutor 09/2018 – 06/2022 New York, NY

-Prepared and administered tests to assess student understanding of course material.

-Conducted individual tutoring sessions with students to help them improve their academic performance.

-Provided comprehensive feedback on student progress, including areas for improvement and successes.

-Demonstrated various teaching techniques to engage students in the learning process.

-Developed lesson plans tailored to the needs of each student.

-Encouraged students to ask questions about topics they did not understand.

-Maintained accurate records of student attendance and progress.

-Helped students develop critical thinking skills by engaging them in interactive dialogue about challenging concepts.

-Provided personalized guidance and support for students during office hours.

-Encouraged collaboration among peers through group projects or presentations.

-Utilized different methods such as audio and visual aids, lectures, demonstrations, or hands-on activities to enhance learning outcomes.

Barista 10/2017 – 05/2018 Starbucks New York, NY

-Greeted customers and took orders for coffee drinks, food items, and other beverages.

-Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

-Operated cash registers to process customer payments.

-Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

-Stocked shelves with ingredients needed to make coffee drinks.

-Monitored inventory levels of supplies and restocked when necessary.

-Followed safety procedures while operating machinery such as grinders and espresso machines.

-Placed orders with suppliers for delivery of products required for daily operations.

-Ensured all equipment was maintained in proper working order according to manufacturer’s instructions.

-Adhered to health department regulations concerning sanitation standards.

EDUCATION

Bachelor of Arts, History, Expected Graduation Date December 2024. Hunter College of the City of New York.

Contact this candidate