Customer Service Logistic Manager
Resume:
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Thobert Pierre Louis
************************@*****.***
Port-au-Prince, Haiti
Over 20 years of experience I am naturally dynamic, polyvalent and involved, I have a diversified experience in,customs clearance, logistics administration, sales, marketing and my managerial skill is a must to meet the company expectations with complete peace of mind. I was also asked to take charge of a sales team national and international clients of my portfolio as part of my previous professional experience both in administration as well IT, where I had the opportunity to develop excellent leadership, communication, integration, organization and negotiation skills. I have a string risk management back ground, also, writing regular correspondence in French, English and Spanish. My main objectives is meeting goal!
Logistic Manager Jun 2018 - Nov 2018
Port Au-prince Haiti
Cleveland Manufacturing SA - Logistic Manager (CUSTOMS) : AGA-LAT-GILDAN-DYNASTY Resolve problems concerning transportation, logistics systems, imports or and Export or customs issues - Provideand ensure data accuracy of metrics, reports, process documentations, customer service logs, or training for safety records; - Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance or logistics quality management; - Coordinate comprehensive logistics to support a productive product life cycles, including purchases, distribution, internal allocation and delivery; - Negociate with suppliers or customers to improve supply chain efficiency or sustainability; - Direct distribution operation to ensure alignment of cost,productivity, accuracy or timeliness objectives; Negociate transportation rates or services; - Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes or carriers; - Examine shipment contents and compare with records such as manifest, invoices or orders to verify accuracy; - Confer or correspond with establishment representatives to rectify problems, such as damages, shortages or nonconformance of specifications; Provide information to contact carrier representatives to make arrangements or to issue instructionsfor shipping and delivery of materials; - Requisition and store shipping materials and supplies to maintain an inventory of stock; - Determine sh ipping methods, route or rates for materials to be shipped; - Elaborate FRANCHISE DOUANIERE request; - Compute amounts such as space available, shipping, storage or demerrage charges, using computer or price list. General Administrator Oct 2015 - Apr 2018
Boukman Services Ltd. Haiti
Administrate- evaluate & monitor; Manage & devlop profit & loss - Elaborate strategy sales & marketing devlopment ; Shipping & services ; ect.
Administrative Director Dec 2014 - Oct 2015
Petion-ville Haiti
Four Ases Services Petion-Ville, Maintainning & organizing the day-to-day operations - Organizing & directing the gaming operation; - Handle different game rooms ; Payroll- Hiring & firing- Administration-Logistics- ect; - Purchasing food and beverage,reservations booking; Customer Care Supervisor Jan 2014 - Mar 2014
Nearshore Dominican Republic Dominican Republic
Mainting Customer record by new products- updating account information- resolves products or service problems; - Opens customers accounts by recording account information; ect.
National Transport Services - Logistics And Purchasing Manager Jun 2010 - Oct 2013 Croix des bouquets Haiti
Purchasing- Monitoring; Customers services Follow-up; ect. - Maintenance- Rent et Dispaching opration(Trucks, bus ect Interpreter Mar 2010 - Nov 2010
Paix & Hopital Saint Heliazard Haiti
for the CUBANS & Doctors &Other nationalities after the Heathquacke Hopital La Paix & Hopital Saint Heliazard VOLUNTEER Spanish To French or Creol vise-versa English To French or Creol- Vise-versa Creol to French/ English/ Spanish Vise versa . PROFILE
EXPERIENCE
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Teacher Jun 2009 - Sep 2009
Computer Office Haiti
Teach Computer technics to be used Train on how to create an email account Teach how to work on : Word-Exell-Power Point- Acess- Internet ect.
Marketing & Payment Collection Agent Feb 2008 - Dec 2009 Croix-des-bouquets Haiti
Association Food Distribution CEPAC Croix-des-Bouquets, Marketing- sales- Collection -telemarketing. - prepare strategic sales plan- Looking for new customers; ect
Coordinator Dec 2005 - Jun 2012
Petion-ville Haiti
Agapê-Theou Mass Choir Prepare annual Concert- Administration of the choir Travel coordination Marketing & Strategy to found sponsorship, ect.
Chief Executive Officer Dec 2019 - Present
Beyth'el LTD Haiti
Management monitoring development strategies sales commercial budget company's overall operations Diploma 2019
Crefima University Port-au-Prince, Haiti
Mamagement
Diploma 2008
Institut National dEtudes Polytechniques Port-au-Prince, Haiti Customs Technics at INEP (Institut National dEtudes Polytechniques) - Etudes Universitaires Customs Technics Informatique & Management) - Etudes Universitaires studied from Institut National dEtudes Polytechniques Diploma 2004
Haiti Tech Port-au-Prince, Haiti
Computer sciences
ATL Google Ads Media Buying Display Ads
Demand Generation / Customer Acquisition Funnel
App Marketing
Digital Transformation / Change Management
Campaign Management Tools (Hubspot, Mailchimp)
English Fluent
Spanish Working Knowledge
French Fluent
EDUCATION
SKILLS LANGUAGES
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