Customer Service Merchandising Associate
Resume:
Kristin Humphries
Corryton, TN *****
*************@*****.***
Work Experience
Grocery Specialist
Three Rivers Market - Knoxville, TN
September 2022 to Present
Opening and closing procedures ( Refilling drink cooler, bread, checking dates and temps, and bulk items. Unloading trucks, stocking aisles, customer service, and cleaning. General Merchandising Associate
Target - Knoxville, TN
November 2019 to Present
Stock, zoning,customer service, answering phones, cashier Baker
Ingles Markets - Knoxville, TN
April 2022 to August 2022
Rotating and doing a date check each morning, pulling expired products, baking different kinds of breads, preping bread for next day, washing dishes, refilling sales floor, ordering products. Assistant Deli Manager
Fresh Market - Farragut, TN
June 2012 to October 2019
Making salads, wraps and bulk salads for cold case, making produce orders for the deli, prep work, putting up the produce truck, answering multi line phone, taking orders, meeting deadlines, making party platters, customer service, slicing meat, cooking, cleaning. Dog Groomer and Kennel Technician
Lucky Dog - Cleveland, TN
June 2010 to October 2011
Grooming, massaging, dyeing, brushing teeth, painting nails, bathing, flea dips, and clipping dogs, cleaning kennels, answering phones, making appointments, customer service, rotating dogs, stock, opening and closing procedures.
Cake Decorator/Customer Service
Food City - Knoxville, TN
June 2006 to August 2007
Decorating Cakes, baking bread, slicing meat and cheeses for customers, prepping salads, preparing custom orders, meeting deadlines, answering phones, working a buffet line, running cash register, customer service, working the grill, cleaning, opening and closing procedures. Sales Associate/Cashier
Honey Baked Ham Co. LLC - Knoxville, TN
October 2005 to June 2006
Working cash register, prepping meats and vegetables for sandwich bar, making sandwiches and special orders for customers, answering phones, taking orders, customer service, cleaning, opening and closing procedures.
Concessions Cashier
Carmike Cinemas - Knoxville, TN
August 2004 to August 2005
Working cash register, getting drinks, popcorn, candy, etc. for customers, selling tickets, ushering, cleaning theaters, cleaning concession area, customer service, opening and closing procedures, stock. Education
Certificate in E.K.G. Technician
Tennessee College of Applied Technology-Knoxville - Knoxville, TN August 2013 to December 2013
Certificate in Medical Office Technology
Tennessee College of Applied Technology-Knoxville - Knoxville, TN August 2008 to December 2008
Diploma
Gibbs High School - Corryton, TN
August 2001 to June 2005
Skills
• Computer Skills
• Customer Service Skills
• retail sales
• Pet Grooming
• Cake Decorating
• Animal Care
• Animal handling
• Cash register
• Barista experience
• Retail sales
• Animal care
• Kennel Experience
• Pet care
Certifications and Licenses
EKG
June 2013 to December 2013
Medical Office Administration
August 2008 to Present
Assessments
Patient-focused care — Proficient
June 2023
Responding to patient concerns with sensitivity
Full results: Proficient
Customer focus & orientation — Proficient
April 2023
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
April 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Administrative assistant/receptionist — Proficient June 2023
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Filing & organization — Proficient
April 2022
Arranging and managing information or materials using a set of rules Full results: Proficient
Customer service — Proficient
July 2020
Identifying and resolving common customer issues
Full results: Proficient
Retail customer service — Proficient
April 2023
Responding to customer situations in a retail setting Full results: Proficient
Attention to detail — Proficient
April 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Food service fit: Crew member — Completed
May 2022
Measures the traits that are important for successful food service crew members Full results: Completed
Cooking skills: Basic food preparation — Proficient July 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Food service: Customer situations — Proficient
July 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work motivation — Proficient
June 2023
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I was Vice President of the drama club in high school. I volunteered at the Jerry Lewis telethon in 2002. I volunteered at Talledega Raceways in 2009 and 2010. I have one year experience as a Barista at Barnie's Coffee and Tea at East Town Mall in 2005. The store closed in 2011.
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