Human Resources Team Members

Nicholas Ryan Dean

**** ******** **. ************ **, 46254

Cell: 952-***-****

Email: ***********@*****.***

Skills

• Organized

• Customer service-oriented

• Human resources management

• Deadline-oriented

• Exceptional interpersonal communication

• Effective leader

• Staff training/development

• Consistently meet goals

• Efficient multi-tasker

• Dedicated to integrity

• Well-rounded team player

Licenses

• Licensed Producer in IN, IL, IA, and MN to sell Life, Health, and Accident Insurance Work History

American Income Life

Role: Insurance Agent

Upline: Christina Salvatore

Employed: 10/2023- Present

Duties: Consult with clients and prospective clients to assess insurance needs, budget, financial planning goals, and other relevant details.

Auto Approve

Role: Loan Support Specialist Supervisor

Director: Tyler Johnson

Employed: 11/2019-10/2023

Duties:

• Time and attendance maintenance of team members, time off tracking, and shift and break adherence monitoring, and notify Senior Manager of everything.

• Work with LSS team members to resolve conflict and issues as needed and re- port them to the Director.

• Monitor hours and complete payroll via ADP.

• Conduct weekly huddles with all team members, and if the Director is not availa- ble, conduct them in conjunction with the LSS Team Lead.

• Monitor the LSS email inbox.

• Assist team with escalated file issues while working in conjunction with other de- partments.

• Monitor and actively work LSS queues, including but not limited to, Ready for docs, Docs out LSS, in house pending, to hit minimum goals set by Director.

• Send out daily, weekly and monthly reports to keep the team on track.

• Track and manage files of LSS Team Members within the current pipeline.

• Work active files for LSS Team members that are absent or on PTO.

• Communicate with lenders on a daily basis in order to ensure compliance and state regulations are followed.

• Additional projects as assigned.

Tri-County Correctional Facility

Supervisor: Catherine Barstad

Employed: 09/2016-11/2019

Role: Correctional Officer

Duties: As a correctional officer I have a very intense job that is very detailed oriented from proper documentation that can and will be used for legal matters to simply running an area that consist of up to 60 inmates.

Stadter Psychiatric Center

Supervisor: LaVonne Martin

Employed 11/2015- 10/2016

Role: Behavioral Health Technician

Duties: Are but not limited to actively supervise patients in regards to safety and progression in the right direction with their mental illness and or disability. Best Buy

Manager: Joe Kloster

Employed 01/01/2014- 03/2016

Role: Mobile Sales Consultant

Duties: Are to actively engage with each customers in order to build that relationship to make Best Buy their store. I regularly initiated sales in order to drive sales and credit in order to make our store the number one store in the company connection wise. The Zumbro Corporation

Hiring Manager: Emily Munch

Employed 07/01/2014-02/28/2015

Role: Counselor

Duties: Were to assist clients in their day to day activities such as their day jobs along with their activities at home. Another responsibility was to ensure clients took their medication along with ensuring that they made it to all their appointments. Kohls

Manager Heathar Menike

Employed 05/01/2013- 01/01/2014

Role: Customer Service Area Supervisor

Duties: Are to focus on customer service while driving sales and credit along with maintaining associate interaction.

Education

1

st

School

School: Rock Island High School

Years: 2007-2010

Status: Graduated

Major: Generals

2

nd

School

School: University of North Dakota

Years: 2012- 2016

References

Can be provided upon request.

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