Customer Service Cape Coral
Resume:
Rodney Batlle
*** ** ** **., **** Coral, FL *****
******.********@*****.***
Professional Summary
Optimistic, disciplined, and organized worker accustomed to high-demand environments. I thrive in teamwork settings and am committed to continuous learning. I am seeking an employment opportunity to expand my knowledge and experience while contributing to the organization's growth.
Interpersonal Skills
● Ability to understand and meet customer needs.
● Organized and efficient in handling multiple tasks simultaneously.
● Maintain calm and efficiency during peak hours.
● Strong teamwork and collaboration skills.
● Ensure accuracy and high quality in service.
● Effective in promoting and upselling products.
● Proficient with hand and power tools used in construction and installation.
● Accurate measurement and precise cutting skills.
● Troubleshoot and resolve installation issues.
● Comfortable working at heights and in various weather conditions.
● Effective communication with clients and team members.
● Knowledge of safety protocols and use of personal protective equipment (PPE). Education & Training
Technical Bachelor in Gastronomic Services
Gastronomic Service Schul Renato Gillart, Santiago de Cuba, Cuba, 2008 Proper Food Handling Course
Gastronomic Service Schul Renato Gillart, Santiago de Cuba, Cuba, 2010 Experience
J&L Gutter
Installer of Soffit, Gutters, Aluminum Terraces, and Screens February 2023 – Present
● Assisted in various roles including restocking, order picking, and loading trucks.
● Measured, cut, and installed soffits on the underside of eaves.
● Installed gutters and downspouts to direct water away from buildings.
● Installed screens for windows, doors, and porches.
● Ensured proper ventilation and airflow in attic spaces.
● Ensured proper slope and alignment for effective water drainage.
● Used appropriate tools and materials to secure soffits in place.
● Sealed joints and connections to prevent leaks.
● Cleaned and maintained gutters to prevent clogging.
● Constructed aluminum terraces according to specifications.
● Installed aluminum frames, railings, and decking.
● Ensured structural stability and aesthetic appeal.
● Applied protective coatings to prevent corrosion.
● Repaired or replaced damaged screens.
● Installed screen enclosures for patios and pools.
● Ensured screens were taut and secure to prevent pests. CIMEX Corporation
Gastronomic Services, Santiago de Cuba, Cuba
December 2008 – March 2022
● Customer Service:
Greeted customers warmly and attended to their needs.
Took orders and answered questions about the menu and ingredients.
Offers recommendations and suggestions about dishes and drinks.
● Food and Beverage Service:
Served food and beverages efficiently and courteously.
Ensured orders were accurate and served in a timely manner.
Managed table service, including setting up and cleaning.
● Payment Handling:
Processed payments in cash, credit, or debit cards, and other payment methods.
Operated the cash register and ensured accuracy in transactions.
● Maintenance and Cleaning:
Keep the work area and customer service area clean and orderly.
Ensured utensils, dishes, and glasses were clean and in good condition.
● Knowledge of Safety and Hygiene:
Complied with food safety and hygiene regulations.
Handled food properly to avoid contamination.
References
Available upon request.
Contact this candidate