Pharmacy Technician Customer Service
Resume:
Montana Ricard
Kingsport, TN *****
*************@*****.***
Work Experience
IV Mixing Tech/ Compound Pharmacy Technician
Amerita
March 2023 to Present
I make antibiotics that need to be sent out to patients for home health. Server
Texas Roadhouse
April 2022 to March 2023
I take orders, provide customer service, take food out, handle money, and up sales every encounter I have.
Certified Specialty Pharmacy Technician/ RXOM
Walgreens
August 2019 to March 2022
I handled third party rejects, got specialty medications covered on insurance. I contacted the patient and informed them of the status and I communicated with the doctors on any problems we had during the process of filling the prescription. I also made the pharmacy work schedules and the overall head for the pharmacy techs.
Certified Pharmacy Technician
Kroger
April 2017 to July 2019
I was in charge of communication effectively with insurance companies with rejection of prescriptions. I started and completed prior authorization approvals. I would contact doctor’s office for errors on prescriptions. I would do data entry and fill prescriptions and also excellent customer service with customers.
Education
Bachelor's in Business
Grand Canyon University
July 2022 to Present
Incomplete in Biology
East Tennessee State University
August 2018 to May 2021
Skills
• Pharmacy Technician Experience
• Medication Administration
• Medical Billing
• Compounding Medications
• Medical Terminology
• Insurance Verification
• Laboratory Experience
• Hospital Experience
• Anatomy Knowledge
• Transcription
• Computer Operation
• Patient Care
• Medical Coding
• ICD-10
• Vital Signs
• Medical Records
• Epic
• Accounting
• Help desk
• Customer service
• Sales
• Retail sales
• ICD-10
• Typing
• Manufacturing
• Forklift
• Microsoft Office
• CGMP
Certifications and Licenses
Pharmacy Technician Certification
Immunization
PTCB Certification
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