Customer Service Representative

Britni Harvey

Phone: 469-***-**** Email: **************@*****.***

Objective

With a decade of customer service experience in fast food, retail, and call centers, I'm now pursuing a career as a phlebotomist in the healthcare industry. My communication, problem-solving, and interpersonal skills will be valuable in this new role. I'm confident that my experience and interest in the medical field will enable me to excel.

Highlights

Venipuncture

Maintain medical records.

Blood Cultures

Order of Draw

Dispose of biomedical waste

in accordance with standards.

Finger & Heel Sticks

Education

Texas School of Phlebotomy - Irving, TX

Certificate of Completion

Basic Life Support

2024

New Beginners Preparatory - Dallas, TX

Diploma

2015

Work History

Nov 2022

to

Present

Customer Service Representative

North Texas Tollway Authority - Irving, TX

Respond to customer problems or complaints.

Collect deposits, payments or fees.

Check to ensure that appropriate changes were made to resolve customers' problems.

Maintain financial or account records.

May 2020

to

Oct 2022

Dispatching

Auto Rescue Solutions - Carrollton, TX

Schedule operational activities.

Coordinate operational activities.

Select resources needed to accomplish tasks.

Respond to customer problems or complaints.

Contact this candidate