Customer Service Beverage

SANJAY KUMAR SANTALAL

*, ******* *****, **. *** School, T. P. Road Bhandup West, Mumbai Pin: 400078, Maharashtra, India. ****************@*****.*** SKYPE- ****************@*****.*** PERSONAL INFORMATION

Country of Origin: India

Date of Birth: July 01, 1999

Gender: Male

OBJECTIVE To secure a position in Food and Beverage Service with a reputable property that will allow me to showcase my exceptional customer service and food handling abilities. EDUCATION

Bachelor of Science in Hospitality Studies Jun 2016 – Jun 2019 D. Y. Patil University

D. Y. Patil Deemed to be University School of Hospitality and Tourism Studies. WORK EXPERIENCE

Wild Berry Resort, Goa Aug 2023 – Present

Restaurant and bar captain

Overseeing the ordering process, ensuring that the right order is delivered to the kitchen area.

Providing customers with suggestions on beverages that complement the food items that they have ordered.

Handling stocking activities, by following set instructions, and ensure that food rotation activities are properly carried out.

Creating and maintaining effective relationships with kitchen staff, to ensure timely and accurate delivery of orders. Hotel Royal Palms Resto and Bar Aug 2019 – Jun 2022 Food and Beverage Associate

Providing customers with suggestions on beverages that complement the food items that they have ordered.

Greeting customers as they arrive at the food service facility, and provide them with assistance in finding seats.

Ensuring that customers are provided with menus and assisting them in choosing items according to their tastes.

Creating and maintaining effective relationships with kitchen staff, to ensure timely and accurate delivery of orders.

Fortune Park Lakecity Dec 2017 – May 2018

Industrial Training

Front Office.

Food and Beverage Service.

Food and Beverage Production.

Housekeeping.

ACTIVITIES/HONORS/AWARDS

Completed Advanced Diploma in Hospitality Management from STE Institute. (Singapore)

The tanling club. Feb 2023 aug 2023

SKILLS

Team Work.

Organized.

Attention to detail.

Problem Solving.

Communication.

REFERENCES

Available upon request

Contact this candidate