Customer Service Call Center

Michelle Arnold

**** ********* **** *****

Charlotte, NC 28215

********@******.***

704-***-****

Objective

Seeking fulltime position to provide excellent customer service Education

Northwest School of the Arts, Charlotte, NC

Philip O. Berry Graduated - 2019

Skills

• Effective Communicator

• Customer Relations

• Quick Learner

Work Experience

Social Serve Housing Collaborative (Call Center) October 2021-July 2022

• Answered incoming calls

• Work in a fast paced, deadline driven environment

• Researched various website to find available homes for rent Kelly Services (BIC) (Light Assembly) April 2020-January 2021

• Pick and Pack small parts for packaging

• Follow strict safety, quality, and production standards

• Stand/walk for up to 10 hours at a time

• Work in a fast paced, deadline driven environment Prospect October 2019- March 2020

Check Point Agent (Customer Service)

• Provided exceptional customer service

• Maintained safe and clean environment

Extracurricular Activities

• Goodwill Industries Career Leadership Academy for Youth Program (CLAY) 2016 – 2019

• Assistant to Youth Sunday School Teacher 2016 Present

• Right Moves for Youth 2014 -2019

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