Sales Associate Customer Service

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xX Louis _Biederman_Re... & fh

LOUIS BIEDERMAN

****************@*****.*** 859-***-**** Lexington, KY 40504

Summary

My entire career has been in the area of customer service and interpersonal relationships. My experience has honed my

skills in the area of problem solving and clear communication. At Home Depot, the main part of my job, along with daily

sales, was to research, via our vendors, merchandise contractors needed that was not in-store. I maintained accounts via

periodic phone calls with customers, learning what new contracts they may be working on. This allowed me to stay ahead

of the game, which is essential in this business.

Skills

© Cold-calling

© Competitive Analysis

Experience

Home Depot Lexington, KY

Pro Sales Associate

07/2014 - 08/2023

Education and Training

Marshall University Huntington, WV

Bachelor of Arts in Philosophy

12/1991

® Consultative Selling

© Industry Expertise

My role as a pro sales associate was to tend to the needs of contractors I saw

ona daily basis. Their needs were fulfilled with in store merchandising, as

well as special order items, as well. I surpassed the sales goal of $1 million a

year while I was there.

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