Sales Associate El Paso
Resume:
GABRIELLE NETTLES
DAY MANAGER
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EXPERIENCE
Day Manager
February 2023 - Present Click's Billiards, El Paso, TX
●50 hours per week
●Recruited, interviewed, and hired qualified personnel according to job specifications.
●Analyzed inventory data regularly to determine stock needs based on seasonal demand patterns.
●Established effective communication between departments to maximize workflow processes.
●Maintained cleanliness and organization in the work area to promote a professional atmosphere.
●Utilized problem-solving skills to resolve customer complaints quickly and efficiently.
●Developed marketing materials to increase customer awareness of products and services offered.
●Coordinated with suppliers to maintain necessary inventory levels for smooth business operations.
CYPA Youth Program Assistant
May 2022 - December 2022 NAF Personnel Services, Fort Bragg, NC
●Maintained an organized environment conducive to learning; monitored student behavior and implemented appropriate disciplinary measures as needed.
●Developed meaningful relationships with families of program participants; provided support through regular check-ins and open dialogue about any concerns or issues.
●Adapted instruction methods based on students' abilities and needs while monitoring individual performance throughout the duration of the program.
●Assisted with the development and implementation of recreational activities for children; utilized creative problem-solving skills to resolve conflicts.
Salesman/Accounts Payable
September 2019 - May 2022 Lafayette Ford Lincoln, Fayetteville, NC
●80 hours per week
●Adapted to and remained flexible in changing, fast-paced work environment.
●Collaborated effectively with colleagues across departments to ensure customer satisfaction levels were met consistently.
●Monitored competitors' activities closely in order to remain competitive within the marketplace.*-
●Demonstrated strong organizational skills while managing multiple tasks simultaneously.
●Maintained a strong, visible sales pipeline with appropriate points for product proposal, pricing and follow-up.
●Demonstrated ability to establish rapport quickly with clients, leading to increased sales.
●Provided options and associated costs, including advising client on financing options.
●Negotiated contracts and prices with clients to exceed sales goals.
●Efficiently processed vendor invoices and maintain up-to-date system
●Coordinate approval processes of all accounts payable invoices.
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EDUCATION
Bachelor of Science (B.S.) in Organizational Leadership
May 2023
Penn State, University Park, PA, US
SKILLS
●Financial Controls
●APA and MLA Format
●Customer Experience
●Special Promotions
●Store Opening
●Resource Utilization
●Sanitation Practices
●Staff Motivation and Discipline
●Product Knowledge
●Customer Inquiries
●Logical Reasoning
●Customer Needs Assessments
●Maintaining Clean Work Areas
●Bank Deposits
●Service Quality
●Health Code Requirements
●Store Merchandising
●Marketing Plans
●Customer Transactions
●Crew Hiring
●Bartending Knowledge
●Positive Reinforcement
●Business Operations
●Inventory Tracking
●Safe Work Practices
●Sales Strategy Tactics
●Training and Leadership
●Employee Performance Management System
●Closing Procedures
●Daily Reports
●Accounts Payable and Accounts Receivable
CERTIFICATIONS
●TABC
●ServSafe
REFERENCES
Kyle Sessoms — Lafayette Ford Lincoln
Sales Manager Previous Manager
********@***********.***
Austin Marsh — Lafayette Ford Lincoln
Used Car Manager Coworker
**************@*****.***
Madison Cummings — Lafayette Ford Lincoln
Billing Clerk Coworker
*****************.**@*****.***
CONTACT
*********.*****@*****.***
El Paso, TX 79924
CAREER OBJECTIVE
Dedicated management professional with experience leading high-performing teams in a diverse and dynamic environment. Adept in developing and implementing service strategies tailored to customer needs, managing customer complaints, and driving customer satisfaction. Proven ability to identify and resolve service issues, streamline processes, and exceed organizational goals.
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