Customer Service Package Handler

Nicole Alexander

I'm a employee who works hard.

Edison, NJ 08820

*********@*****.***

+1-908-***-****

I currently hold many years in customer service and billing and dispatch, I work hard and always take my job seriously.

Authorized to work in the US for any employer

Work Experience

Biller

The Gilbert Company - Woodbridge, NJ

March 2022 to Present

I handle account for Nordstrom department stores, i make sure we receive all our freight and there no damages or shortages, and either report it to vendor or driver or dock or all three! Cashier/ Customer service

Acme - South Plainfield, NJ

November 2015 to Present

I rung up customers orders and i also work in the customer service desk, where i assist with returns and lottery.

UPS linehaul

UPS - Edison, NJ

May 2021 to September 2021

I work as a dispatcher feeder employee, bring in the tricks and sending them out with another load or have them take empties or bob tail them out.

FedEx Package Handler/ linehaul dispatcher admin

FedEx Ground Warehouse - Edison, NJ

August 2016 to May 2021

I started off as a package handler and worked my way up as a QA personnel, which is i bring in and bring back equipment from fellow package handlers, I also process returns and fix up packages that are damaged and need to be sent out in a timely fashion. Supervisor Customer Service

Pathmark - Edison, NJ

October 2005 to September 2015

My daily duties was to supervisor cashiers and help them with there problems. I also assist the customers with there needs and problems

Education

A.S.S in Culinary Arts

Middlesex County College - Edison, NJ

2015 to 2018

Associate culinary Arts in Culinary Arts

Middlesex County College - Edison, NJ

2015 to 2018

High school diploma or GED

Skills

• Microsoft word (4 years)

• Microsoft excel (3 years)

• Powerpoint (4 years)

• Warehousing (3 years)

• Loading (2 years)

• Unloading (1 year)

• Picker Packer (3 years)

• General Labor

• Food Prep

• Culinary Experience

• Food Safety

• Customer service

• Microsoft Office

• AS400

• Cooking

• Restaurant Experience

• Kitchen Experience

• POS

• Clerical experience

• QuickBooks

• Writing skills

• Report writing

• Quality Assurance

• Food Production

• Accounts Receivable

• Data Entry

Certifications and Licenses

Sora certified

September 2021 to September 2024

Food Handler Certification

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