Administrative Assistant Customer Care
Resume:
PRITHA BANERJEE
Administrative Assistant \ Customer Care Representative
CONTACT
PHONE:
LOCATION:
Chino Hills, CA
LinkedIn:
https://www.linkedin.com/in/pritha-
banerjee-a4a99118/
EMAIL:
****************@*****.***
LANGUAGES
English - Proficient
HOBBIES
Reading
Photography
Travelling
Dancing
OVERVIEW
Highly motivated and committed professional with overall 6 years of experience as an administrative assistant, customer care representative and field reporter for a reputed news network.
WORK EXPERIENCE
Spokeo – Customer Care Representative
Feb 2022 – Currently employed
I interact with Spokeo customers and help resolve their issues related to their request management, billing details and configuring privacy levels of publicly available data. I also organize meetings, create agendas and do timekeeping. Washington Elementary School - Administrative Assistant
(Voluntary)
August 20017 – August 2019
I performed administrative jobs for the school office and library. My responsibilities included creating documents and presentations and arranging team events.
BROADCAST WORLDWIDE – NEWS Reporter (India)
August 2006 – August 2008
I worked as an on-screen reporter for a news channel covering politics and entertainment. I also worked in the production department editing video footage, creating PowerPoint presentations and Word documents and Excel Charts, and giving voiceover.
Pioneer Property Management Company – Administrative Assistant (India)
Aug 2005 – Aug 2006
I worked as office administrator for the Diamond Plaza project. My responsibilities included doing presentations to the clients and building requisitions and issuing invoices.
EDUCATION
Master of Arts Degree in English
CALCUTTA UNIVERSITY, INDIA
March 2006 – March 2008
Post Graduate Diploma in Mass Communication & Journalism JADAVPUR UNIVERSITY, INDIA
June 2005 – June 2006
Bachelor of Arts Degree in English
CALCUTTA UNIVERSITY, INDIA
September 2001 – May 2004
SKILLS
Soft Skills:
Strong verbal and written communication
Understanding and managing customer expectations
Confident in people interaction and team activities
Organized, punctual and proficient in multi-tasking
Quickly learn new skills on the job
Technical Skills:
I am proficient in MS Word, MS Excel, MS Outlook & MS PowerPoint
Customer Support using Amazon Workspace, Jira &
Zendesk
Creating requisitions and issuing invoices using SAP Ariba
Certifications in Canity
Building Rapport with Customers
Listening Skills
Dealing with Difficult Customers
Phone Skills
Contact this candidate