Business Analyst Support

Dalal Zuaiter

Lone Tree, CO 303-***-**** ********@*****.***

SKILLS SUMMARY

Programming Languages: Python, SQL

Computer Software: Advanced Microsoft Excel, Tableau, Power BI, Bloomberg, Google Looker, Snowflake, Oracle

Analytics: Data Warehousing, Data Visualization, Predictive Modeling, Marketing Analytics, Data Mining, Quantitative & Qualitative Analysis

Languages: English (Fluent) and Arabic (Fluent)

PROFESSIONAL EXPERIENCE

Janus Henderson Investors Denver, CO

Business Analyst & Application Support Analyst 2022 – 2024

Translated business needs into technical solutions in collaboration with traders to bridge the gap between Equity and Fixed Income traders and the Charles River Development platform, optimizing trading processes.

Performed regression tests and executed testing for new application upgrades on the trading platform, achieving a 98% success rate in ensuring seamless functionality and reliability.

Leveraged advanced SQL and coding to streamline workflows, boosting operational efficiency and developing innovative methods for trade analysis.

Provided prompt and expert support to global Equity and Fixed Income traders, resolving trading-related inquiries.

Monitored cross-regional file uploads to maintain data integrity and enhance communication between teams and regions.

Resolved trading platform issues promptly, achieving a 20% increase in trading efficiency.

Troubleshooted CRD and Bloomberg platform glitches to streamline operations and trading performance.

Popsockets Boulder, CO

Business Analyst 2021

Analyzed customer data in Snowflake and integrated Experian data to develop actionable customer insights.

Utilized customer segmentation techniques to identify correlations between customer attributes and buying behavior.

Leveraged customer purchase behavior analysis to create Google Looker dashboards and deliver PowerPoint presentations with actionable business and marketing recommendations to the CFO.

Z&A Management Denver, CO

Development Manager 2020 to 2022

Managed project timelines and communication between architects and construction crews, facilitating a successful store remodel on time and within budget.

Contributed to the acquisition process by ensuring successful integration of the IHOP prototype into new site plans.

Collaborated with the corporation's president to review and analyze buy-and-sell and lease agreements for key locations.

Developed and delivered updated floor plans, renderings, and elevations utilizing relevant design software.

EDUCATION

University of Denver, Daniels College of Business Denver, CO

Master of Science in Business Analytics Sept 2022

Relevant Coursework: Databases, Statistics, Optimization, Introduction to Python, Business Analytics, Marketing Analytics, Financial Modeling

University of Colorado Denver, College of Architecture and Planning Denver, CO

Bachelor of Science in Architecture May 2019

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