Front Desk

DELORES E. ROBINSON

**** **** ****** **** ***** Island, SC 29455-4405

Cell 843-***-**** Phone 843-***-****

SKILLS & ABILITIES

South Carolina state Notary Commission Expires December 31, 2031 Over 20 years of medical field experience. Work Roper Procare Staffing Agency as CNA Scheduling Coordinator/On Call Scheduler after hours. 1993-1999 EXPERIENCE

Gause Nicholson Agent Enrolled Tax Services January 22, 2024- April 19, 2024 Front Desk staff answering the phone making appointments, Entering client’s data information into the computer. scanning in Tax documents. Filing back tax returns. Ordering office supplies, following up with office staff with changes in the work schedule daily.

Roper St.Francis Healthcare September 2023 - January 19 2024 Medical Doctor Receptionist

Work front desk check in patients’ take copayments. Schedule patients follow up appointments or to reschedule appointments. Making sure to balance patients’ payments at the end of day. Coastal Cardiology PA February 5, 2023 - September 2023 Call Center

Answering the main switchboard calls Verifying patient schedule appointments Triage Medical Assistant calls

Creating new patient data entry

Notifying doctors of consults and call back calls from various hospitals. Palmetto Digestive Disease and Endoscopy Center February 2010 – March 2017 Recall Specialist

Scheduling patients Colonoscopy and EGD Procedures Calling in patient preps to various pharmacies

Getting patient clearance for upcoming procedures

Verifying patients’ insurance.

CVS Pharmacy 2007- February 2010

Customer Services Clerk

Processing prescriptions pulling meds to fill patient prescriptions. updating new insurance information in system answering phones

Palmetto Digestive and Endoscopy Center February 10 2005- March 2007 Work as a Medical Scheduler. The patient needs to be seen for additional testing after procedures. Calling various hospitals.

Filing, faxing, copying patient information that was needed for appointment. Roper Hospital

Human Resources Assistance-Front Desk HR Position November 1999- October 2005 Assisted New employees with new hire paperwork Verified and made sure paperwork was completed. Assisted applicant applying with online applications. Answered Human Resource main switch board Ordering office supplies, Assisted Managers, employee’s office staff and benefit staff as needed.

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