Scrum Master Project Management

Binta Kawa

Location: North Carolina Mobile: +1-919-***-**** Email: ***********@*****.*** LinkedIn: URL Linked CAREER PROFILE

• Results-driven certified Agile Scrum Master with a proven record of delivering transformational impact in diverse enterprise environments. Offering 7 years of expertise in leadership, project management, and agile product development initiatives.

• Certified SAFe 6 Scrum Master seeking to leverage Scrum and Agile skills, and business analysis skills to ensure organizational success through improving team performance and raise efficiency in product delivery; Coaching Agile teams to self-manage and become high performing.

• Expertise in Coaching and mentoring agile teams to instill a scaled, successful enterprise-wide adoption of Agile methodologies and practices including Scrum, Kanban, and Scaled Agile Framework (SAFe) utilizing Jira Align.

• Expertise in designing and developing team alignment strategies, team management, strategic planning, and leadership skills. EDUCATION

BSc - Information technology, Western Governors University CERTIFICATION

• Certified SAFe 6.0 Scrum Master (SSM)

• Certified Professional Scrum Master (PSM I&II)

• Certified Scrum Master (CSM)

SKILLS

• Adept at leveraging emotional intelligence and business acumen to foster a collaborative environment that support the alignment of agile strategies with organizational objectives.

• Agile Methodologies: Expert in implementing and tailoring various agile methodologies including Scrum, Kanban, and Lean, optimizing processes and enhancing team productivity.

• Agile Coaching: Proficient in coaching teams and stakeholders on agile principles, facilitating collaborative decision-making, and fostering a culture of innovation and adaptability.

• Agile Transformation & Change Management: Skilled in orchestrating successful agile transformations, aligning organizational structures and processes, maximizing organizational buy-in, and enabling a smooth transition towards a more agile, customer- centric approach.

• Agile project management: Agile View, Agile Plan, Jira, Jira Align, ServiceNow, PowerBI, Rally, Azure DevOps, VersionOne, Miro, Kanban, amongst others.

PROFESSIONAL EXPERIENCE

Sr. Scrum Master

PNC Bank, Pennsylvania PA February 2022 – Present

• Collaborate with Product Owners and other scrum master’s across teams to apply, implement and enforce Scrum principles and practices through a series of workshops.

• Work with the Release Manager and the development team to plan, execute and manage CRM Releases.

• Collaborating with Stakeholders to define Release schedules and communicated release status to stakeholders and management.

• Working with QA and UAT to ensure built-in quality and minimize technical debt.

• Guide the team in establishing normalized estimates and help the team understand how to estimate Features.

• Facilitate effective communication and collaboration amongst teams, stakeholders, and external partners, promoting transparency and trust.

• Collaborate with team members and Agile Coaches to share best practices, lesson learned, and strategies for overcoming challenges.

• Monitor and track sprint progress, burndown rates, and other key metrics to identify areas for improvement and optimize team performance.

SAFe Scrum Master

United Health, Minnesota, MN (Contract Position) August 2020 – February 2022

• Established and communicated team level metrics in alignment with the agile Release Train.

• Utilized Jira to monitor and track team’s progress towards the business goal.

• Coordinated and facilitates Scrum ceremonies including Iteration Planning, Daily Standups, Iteration retrospectives, Iteration Reviews, and Backlog Refinement.

• Supported continuous improvement values for existing processes while promoting innovation of new product development. processes, leading to the integration of solution architectures such as SAS.

• Delivered actionable insight to the Agile team during Retrospective events to ensure open discussions.

• Leveraged Jira and Kanban Board to track key Scrum metrics (burndown, burnup, and velocity chart, Lead time, cycle time, cumulative flow chart, etc) to help deliver committed work.

• Collaborated with the PO for effective Backlog Refinement, prioritization, and establishing Acceptance Criteria.

• Worked with the team in creating team working agreements to promote transparency and clarity within the Agile team.

Scrum Master

USAA, St. Antonio, TX (Contract) June 2018 – July 2020

• Encourages the team to be confident and courageous to creative thinking, open minds, and perspective sharing.

• Ensured the team adheres to all agile principles, values and reduced anti-patterns.

• Leverage Miro, confluence, slack and other tools to collaborate with team members.

• Led, developed, and collaborated with the Agile teams to self-managing, and maturity, resulting in highly quality product deliverables.

• Supported and promoted continuous learning culture in the Scrum Master Community of Practice (CoP). Scrum Master

AT&T, Maryland, MD July 2017 – May 2018

• Introduced working agreements to promote transparency and clarity within the Agile team.

• Coordinated all scrum ceremonies including sprint planning, daily standups, retrospectives, sprint reviews, and backlog refinement for my team.

• Ensure that information flows freely within the team and that everyone is aligned towards the common goal. IT Project Coordinator May 2015 – June 2017

AT&T, Maryland, MD

• Planed the programs from start to completion involving deadlines, milestones and processes Develop or approve budgets and operations.

• Coordinate and schedule tasks and activities related to project execution, ensuring that team members are aware of their responsibilities and deadlines.

• Ensured program operations and activities adhere to legal guidelines and internal policies.

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