Customer Service
Resume:
Fridley, MN
Mounds View, MN
Aug 2020 May 2021
Saint Paul, MN
May 2026
Fridley, MN
Jun 2021
Murtesa Ahmed
Professional Summary
Compassionate Caregiver with expertise in comforting and supporting senior citizens in residential settings. Empathetic to the needs of residents, responding respectfully. Skilled in memory care and in methods of communication for people suffering from dementia or requiring cognitive support.
Work Experience
Peaceful Adult Daycenter
Elderly Caregiver
Demonstrated patience, resilience, and compassion in challenging caregiving situations.
Conferred with multidisciplinary team to deliver optimal care for each client based on individual factors like physical abilities and specific limitations. Assisted clients with daily living activities, including, bathroom assistance, daily games or art, and also serving food.
Escorted clients to appointments and social outings, ensuring safety and timely arrival.
Managed time effectively to balance the needs of multiple clients throughout the day. Maintained a safe and clean patient environment to promote wellness. Medtronic
Digital Heath
Used JavaScript, ASP and C++ to plan, test and implement various web-based applications.
Utilized programming languages such as Java, and Python to create robust software solutions.
Analyzed cadaver scans and sorted them into groups using python script. Led meetings and presented my work to the rest of my digit health group. Learned how to present myself and my work in the correct manner without mistakes. Education
Metropolitan State University
Bachelor of Science: Computer Science
Fridley Senior High School
High School Diploma
Skills
MINNEAPOLIS, MN 55432
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Basic Mathematics Time Management
Patient Companionship Care Plan Management
Data Confidentiality Patient Care
Emotional Support Behavior redirection
Customer Service Behavioral Management
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