Talent Acquisition Client Relationship
Resume:
***************@*****.***
PERSONAL
ABILITIES
Excellent analytical & problem-solving skills; ability to learn new systems quickly. Excellent oral and written communication skills, effective with management and colleagues as well as external clients. Stress tolerance & flexibility especially when working under pressure; demonstrates high level of client relationship skills. WORK HISTORY Feb 2022 - June 2024
Sunrun Solar
Senior Recruiter, Talent Acquisition
• Oversaw entire high-volume recruitment cycle, ensuring a seamless transition from potential candidate to new hire
• Led end-to-end recruitment activities, including talent identification, sourcing, implementing various outreach strategies to attract robust candidate pipeline to fill specific hiring requests.
• Conducted resume screenings and assessments to identify the best-fit candidates for open positions.
• Conducted an average of 100 pre-interview phone screens
• Conducted an average of 45 weekly interviews
• Averaged 20-25 “starts”, hires per month
• Successfully extending high-volume job offers, averaging 8 per week, to qualified candidates
• Proficient in building and maintaining diverse channels, ensuring consistent pool of qualified candidates
• Responsible for training associate-level recruiters
• Responsible for spearheading monthly meetings with market supervisors to review headcount needs and target goals
WILSON, ALAN M.
May 2017 – Feb 2022
GM Financial
Lease Servicing Account Representative II
• Monitors and analyzes team member customer calls for training purposes.
• Promotes a cooperative and productive work environment.
• Helps all team members in need with questions regarding accounts.
• Documents conversations, collection/recovery activity, and utilize holds/promises effectively.
• Initiates contact with customers or agencies to negotiate payments, secure collateral, or satisfy any deficiency balances.
• Calls are generated by manual dialing and by predictive dialer.
• Researches and resolves complex customer accounts while adhering to department policies and procedures, as well as FDCPA guidelines.
• Research, submit, and place customers out for repossessions, i.e. skip trace.
• Highly experienced in working front end and back-end collections accounts
September 2014 – May 2017
iHeartMedia
Accounts Receivable Specialist II
• Administers highly effective credit and collections programs to help support overall financial goals and objectives for individual business units and iHeartMedia by ensuring the timely resolution of past due accounts receivables to increase revenue and limit losses.
April 2013 - May 2014
Conn’s
Collection Specialist
• Contact Conns customers with delinquent credit accounts to develop a solution that brings their account current through educating the customer and by using appropriate negotiation techniques.
EDUCATION NORTHWEST VISTA COLLEGE, SAN ANTONIO, TX ASSOCIATE OF ARTS IN BUSINESS ADMINISTRATION
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