Customer Service Part-Time

SKILLS

EXPERIENCE

EDUCATION

Daniel Mears

757-***-**** *************@*****.*** Onancock, VA 23417 Experienced small business owner who understands the variety of problems one may come across during day-to-day operations. Started a small aquaculture farm by utilizing the skills acquired from a demanding and extensive senior capstone program. Although the success rate in the seafood industry is quite low, I have grown this small operation into a pro table company. Since my company has become more and more self-su cient, I now have the time and exibility needed to pursue a part-time job as well.

• Strategic Planning • Quickbooks pro ciency

• Sta f Management • Labor Relations

• Analytical Thinking • Reliability

• Budget Administration • Payroll Administration and Timekeeping

• Time Management • Finance and Accounting Oversight OWNER

Saltyside Seafarms LLC

Belle Haven, VA

January 2015 - Present

• Managed the daily operations related to customer service, inventory management, and marketing.

• Maintained a high standard of customer service through quality assurance checks.

• Negotiated contracts and agreements with business partners, vendors, and customers.

• Utilized e fective problem-solving techniques to resolve con icts quickly and e ciently.

• Managed budgets e fectively by accurately forecasting expenses and revenues.

• Analyzed nancial data to ensure optimal pro tability for the company. BACHELOR OF SCIENCE (B.S.) IN BUSINESS ADMINISTRATION James Madison University, Harrisonburg, VA

Dec 2015

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