Customer Service Data Entry
Resume:
Wheaton, IL
Markham, IL
Sep 2014 Dec 2017
Park Ridge, IL
Alison Hejna
Professional Summary
Experienced and motivated with a passion for helping others in a variety of environments. I exhibit strong customer service. Have effective communication and collaborative spirit. Eager to further develop skills and contribute to the reputation of any company Work Experience
Caregiver
Family Member
Compassionate and experienced caregiver who provided care for a family member who could not care for herself. Focused on enhancing her quality of life. Provided home health care in the comfort of her home Monitored vital signs, administered medications, kept up-to-date records, and accompanied her to doctor appointments
Assisted with various life activities including but not limited to bathing, grooming to avoid skin breakdown and infections, dressing, eating, and exercising Reported any changes in mental or physical health to her physician Practiced patience and empathy even in the most challenging situations Data Entry Coordinator
Road Runners Auto Transportation
Assisted with all clerical and administrative tasks while handling logistics for picking up and delivering vehicles.
Handled customer inquiries and escalated calls ensured satisfaction with services provided
Resolved customer complaints and answered policy and procedure-related questions Managed office supply inventory, tracked employee needs and ordered supplies to avoid shortages
Ensured compliance with company policies, as well as state and federal regulations Server
Hooters
Energetic and attentive food server with a solid foundation in delivering exceptional dining experiences. Adept at multi-tasking and maintaining high standards. Provided friendly and attentive customer service contributing to repeat patronage Took food and drink orders and severed customers with excellent accuracy Offered guests dietary and allergy information to match special requirements Upheld high sanitation and safety standards while delivering and serving food Des Plaines, IL 60018
**************@*****.***
Sep 2010 Aug 2014
Chicago, IL
Apr 2008 Jul 2010
Chicago, IL
Chicago, IL
Bartender
The Joynt
Highly personable and dedicated with years in the hospitality industry. Known for being a team player with excellent communication skills.
Verified legal drinking age of patrons through stringent ID checks Incorporated impressive and captivating tricks and techniques into drink preparation, enhancing entertainment and ambiance of establishment Conducted weekly and monthly inventories to maintain appropriate levels and replenishment schedules
Monitored open bar tabs, closed out bills for departing patrons and processed cash and credit transactions
Salon Receptionist
Spacio Spa
Served as an enthusiast and welcoming first point of contact for this busy, high end salon and spa.
Scheduled appointments and worked with stylists to ensure schedules were pleasing Handled inquires concerning the salon and spa while providing detailed information about salon services and products
Administered payments and maintained organized financial records and receipts Managed retail inventory, alerting management of shortages Built rapport with clients by remembering names and service requests and resolving issues quickly
Education
No Degree: General Studies
City Colleges of Chicago - Wilbur Wright College
Skills
Compassionate and supportive care Patient/Dementia Care Medical Records Management Self Motivation
Customer Service Inventory Management
Multitasking and Organization Outgoing Personality
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