Prior Authorization Pharmacy Intern

Saba Iqbal

***** ******** *****, *********, **, *8277 I *************@*****.*** I 480-***-****

Summary

Hard working professional with over a year experience and proven knowledge in clinical services, patient relations and treatment planning. Aiming to leverage my skills to successfully fill the Pharmacy Intern role in your pharmacy.

EDUCATION

PTCB National Certification Aug 2020

Foreign Graduate Pharmacy Committee Certificate (FPGEC) Dec 2017

Doctor of Pharmacy (PharmD) July 2015

PROFESIONAL EXPERIENCE

Spectrum Health Oct 2020 to May 2021

Prior Authorization Technician

Evaluates and authorizes approval of prior authorization pharmacy requests from prescribers received by telephone and/or facsimile using client clinical criteria

Communicates selected prior authorization criteria, pharmacy benefit coverage, and formulary alternatives to physicians, physician s office staff, medical management staff, and/or pharmacists

Responsible for making outbound calls/receiving inbound calls, speaking with physicians' offices for additional information or clarifications needed to process prior authorization request.

Responsible for understanding and applying clinical criteria for processing Prior Authorization requests in a timely manner for pharmacy and medical billing.

Maintaining complete, timely and accurate documentation of all approvals and denials, and transferring all clinical questions and judgment calls to the pharmacist

Resolve issues and complaints in a timely manner

Harris Teeter Pharmacy Mar 2020 to Aug 2020

Certified Pharmacy Technician

Enter and process patients’ information transactions accurately and efficiently

Count, measure, and prepare specific products according to relevant laws, regulations, policies, procedures, and standards

Maintain records and reports related to pharmacy functions, volume, and sales

Perform post-fill audits to verify that prescription information matches computer records

Maintain proper inventory levels by submitting online order, adding and adjusting order points, order quantities and on hand counts in the computer and assisting manager in preparation of physical inventories

Assist in data entry, inventory, stocking, dispensing, reporting and sales of prescriptions

Experience on working Easy PRN software

Austin Drugs Feb 2020 to Oct 2020

Pharmacy Intern

Ability to identify and understand the potential patient and educate about pharmacy benefits

Pursue continuous learning and professional development and stay up to date with latest medical data

Educated and advised patients on use of nonprescription medications

Communicated with patients and worked on the improvement of customer satisfaction; collaborated with healthcare professionals

GPS Pharmacy Dec 2019 to Mar 2020

Pharmacy Intern

Performed all the regular duties of a technician

Preparation of medications for patients

Receiving and verifying the prescriptions

Stocking and pricing of medications in inventory

Ensuring availability of drugs by delivering them to patients or facilities

Accurately counting and dispensing medications

Assisting customers with the purchase of their medications

Enter and maintain prescription data using Pioneer Rx software system

Answer incoming phone calls and field patient questions

Assist the pharmacist with maintaining the ongoing medication inventory and place medication orders when instructed

Poly Clinic Hospital Oct 2014 to Jul 2015

Pharmacist

Provide information and advice regarding drug interaction, side effects, dosage and prior medication storage.

Assess identity, strength and purity of medications

Compound and dispense medications as prescribed by doctors, dentists by calculating, weighing, measuring and mixing ingredients or oversee these activities.

Advise customers on the selection of medication brands, medical equipment, or healthcare supplies.

Maintain records such as pharmacy files, patient profiles, charge system files, inventories, control records, registries of narcotics and controlled drugs.

Provide specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation, or high blood pressure.

Recommended basic medicine and treatments to everyday aliments.

Shifa International Hospital Jun 2014 – Aug 2014

Pharmacy Intern

Provide support to pharmacist providing medication management services

Assist pharmacist as directed, including filling orders and preparing labels.

Perform medication dates expiration checking

Developing a presentation discussing an assigned over the counter drug product or drug class.

Maintains constructive working relationships with patients, families, co-workers, community organizers and physicians.

Key Skills:

Knowledge of basic drug terminology, pharmaceutical calculations, and basic pharmacology

Ability to work with computer and technology equipment including the ability to perform basic troubleshooting functions

Strong planning skills, self-motivated with ability to organize own work

General knowledge of the principles and practices of professional pharmacy

Dependable and able to act with discretion maintaining levels of strict confidentiality

Ability to work and communicate effectively, with coworkers, clinic staff and physicians and work effectively and professionally under pressure

Basic understanding or ability to learn prescription insurance plans (i.e., co-payment process)

Ability to utilize resources available to assist in pharmaceutical care

Knowledge of using Microsoft suite

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