Francine Uwitonze
***** * **** **. ******** AZ **323
Email: ******************@*****.***
Phone: 207-***-****
Effective and energetic manufacturing worker with positive attitude and a strong work ethic in fast-paced workplaces. Excellent organizational, communication and interpersonal skills most beneficial during frequent contact with staff and customers. Equipped with outstanding analytical and problem-solving abilities with demonstrated project management skills. Able to consistently participate and implement organization policies and procedures that improve the quality of management and accomplish multiple high priority objective. Self-motivated team member with the ability to meet deadlines and goals.
Key Qualifications
•Multilingual in English, French, Kinyarwanda and Kirundi
•Excel in building and supervising team environments
•Excellence conflict skills/practices
•Work effectively under project demand pressure
•Excellence writing skills, and with Microsoft Office software
Work Experience
House Manager at AC Recovery Center&Wellness
Responsible for the overall program of the home with adults working through addiction & substance abuse.
Direct oversight of the utilization of the 12-step recovery curriculum, specifically steps 1-3. Supervises all staff and residents in the home. Schedules and coordinates daily groups with Clinical Supervisor and has direct oversight of resident visits and appointments.
Coordinate support group (AA and/or NA) outings each week for residents. Responsible for creating weekly staff schedule and approving or denying staff time off.
Coaches staff on professional and personal development. Works collaboratively with residents’ team, if applicable. Provides clarity & enforcement on agency policies and protocols to staff and residents’ team.
Functions as a role model, adhering to agency standards of practice for the residents, staff, and the public. Provides a therapeutic approach during daily routine.
Serves as a servant leader, and role model for the residents under his/her care.
Production Worker, CoWorx/Abbott Oct 2021 – Mar 2023
Assembling and labelling medical kits and organizing stock in the storage room with the help of excel increasing warehouse effectiveness.
Supervising the team to ensure the quality and effectiveness of work done in professional manner
Monitoring equipment and ensuring the workstation is clean and free of hazardous materials.
Facilitating warehouse operation processes by receiving and stocking goods.
Minimizing shipping damage risks by communicating concerns with the supervisor and coworkers.
Direct Support Professional, Easy Care Residential, Biddeford, ME Jan 2019 – May 2022
Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
Assisted patients in preparing healthy meals and living independently.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
Administered prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensured patients take their medicine
Direct Support Professional, Safe Residential Care, South Portland, ME Jan2018 – Dec2020
Performed healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
Administered bedside or personal care, such as ambulation or personal hygiene assistance
Performed housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands
Instructed or advise clients on issues, such as household cleanliness, utilities, hygiene and nutrition.
Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services
Provided transportation assistance to different locations for various activities such as physicians' offices or outings.
Direct Support Professional, Spurwink, Portland, ME Dec 2017 - Sept2021
Performed personal care and home management functions such as light housekeeping, laundry, bed making, and cleaning
Trained to assist client with self-administration of medications and enhance self-independence
Prepared and maintained records of client progress and services performed, reported changes in client condition to manager or supervisor
Redirect Clients and encouraged proper behaviors
Child care Professional at Bethel Kids Care, Westbrook, ME Feb 2016 -Sep 2017
Took care of children, including feeding and reading books to them;
Assisted children during various games
Assisted the teacher in handling the students in class
Assisted in improving the social skills of the children
Assisted students who have learning difficulties in certain areas.
Organized the toys and books required by children in class
Taught the children how to communicate well with other children
Project Director, Compassion, Kigali, Rwanda Jan 2010 – Dec 2015
Served as an advocate for children and their Care givers who live in poverty and are not able to speak for themselves.
Direct the day to day running of the activities of the project for effective implementation of the programme
•Prepared a development and action plan to assist vulnerable youth throughout the entire country
•Instructed and integrated vulnerable youth into developmental activities that generate income or assisted them to go back to school.
Education and Trainings
Some College, Economics, Other Sep 2010 -Dec 2015
UNATEK Kibungo, Rwanda
High School Diploma or Equivalent, Computer Science. Sep 2003 -Sep 2008
ESM Kibungo, Rwanda