Project Manager Management

Margaret McCoon PMP, CSM

*** ******* **** **** ****, NC 27513

919-***-**** ************@*****.***

https://www.linkedin.com/in/margaret-mccoon-02a257107/

Professional Summary

Accomplished Senior Project Manager with expertise in spearheading Agile transformations utilizing SCRUM methodologies. Proficient in managing IT software release trains across diverse products and global teams. Adept at optimizing release SDLC, reducing sprint cycle while increasing content and minimizing defects.

Experience

Presidio Inc. 1000 Perimeter Park Dr, Morrisville, NC 27560

IT Release Manager / SCRUM Master May 2022 – Current

●Spearheaded Agile Transformation for IT and Software Product Release Teams, implementing SCRUM methodologies.

●Managed IT Software Releases and Release Train across a spectrum of Software and Global Teams.

●Reduced release SDLC from 8 to 3-week sprints, enhancing content delivery and minimizing defects.

Toshiba Global Commerce Solutions 3901 S. Miami Blvd. Durham, NC 27703

Sr. Professional Services Technical Project Manager IV February 2014-March 2022

●Led $15M in Custom Software Development for Fortune 100 clients, ensuring on-time, on-budget delivery with exceptional quality and satisfaction.

●Managed global projects including hardware and software road mapping across diverse products and regions Utilizing Waterfall, Agile (including Kanban and Scrum), and Hybrid methodologies to drive successful project outcomes.

●Oversaw end-to-end SDLC processes, including resource allocation, requirement documentation, design, development, testing, reporting, and deployment

●Identified and capitalized on opportunities to enhance client solutions.

●Developed and executed detailed project and release management plans, focusing on risk management, quality assurance, and continuous process improvement.

●Mentored and trained junior project managers to improve their skills and efficiency.

●Collaborated with Oracle consultants on the design, testing, and certification of a custom contract management and reporting platform, ensuring successful UAT and final software certification.

IBM Corporation 3039 Cornwallis Road Durham, NC 27703

Team Lead TCxCare April 1997 – February 2012

Skilled in Azure Devops, MS Project, Excel, PowerPoint, MS Outlook, Sharepoint, Oracle,

VersionOne, Smartsheet, Agile, Waterfall and Hybrid Methodologies, SCRUM, Kanban,

Team Building, Communication, Client Relations, Presentations, Vendor Management

Education Binghamton University, Binghamton, New York August 1996 BA

Certifications PMP from the Project Management Institute 2015

CSM from Scrum Master Alliance 2020

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