Scrum Master Certified

NAJMUL AMEEN

************@*****.*** 917-***-****

************@*****.***

Certified Scrum Master and a Servant Leader bringing 12 years of experience achieving goals in challenging IT environments. Diligent, forward-thinking, and adaptable to dynamic companies. Excellent reputation for resolving problems, improving customer satisfaction, and contributing to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of Agile, Scrum, and SAFe frameworks and motivated to learn, grow, and excel in the industry.

Certifications:

- Certified Scrum Master (CSM)

- Certified SAFe Scrum Master (SSM)

Skills:

Agile and Scrum Skills:

- Servant Leader

- Facilitate meetings

- Coaching Agile practices

- Removing impediments

- Team Building

- PI Planning

- Road Map

- SAFe

- JIRA & Confluence

- Azure DevOps

Soft Skills:

- Conflict resolution

- Adaptability

- People Skills

- Creativity

- Collaboration

- Rapid Decision Making

- Negotiation

- Leading and Facilitating Change

Technical Skills:

- Snowflakes

- Analytical

- Documentation Management

- Development team training

Certified Scrum Master (CSM)

Certified SAFe Scrum Master (SSM)

Skills:

Servant Leader

Facilitate meetings (daily scrum, sprint planning, sprint demo and retrospective)

Conflict resolutions

Coaching Agile practices

Removing impediments

Team Building

Complex Problem Solving

Creating communication channel (team, Product owner, stakeholder)

Enforcing Rules

Adaptability

People Skills

Creativity

Collaboration

Rapid Decision Making

Leading and Facilitating Change

Negotiation

PI Planning

Road Map

SAFe

JIRA & Confluence

Azure DevOps

Snowflakes

Analytical

Development team training

Client's interaction

Documentation Management

Team management

Relationship development

Process improvement

Problem resolution

Facilitate Scrum Event

Elixir/Rite Aid 01/2023-06/2024

Role: Scrum Master (Remote)

Responsibilities:

Managed PBMCore Modernization project where managed multiple onshore/offshore teams.

Developed a new claims adjudication testing application

Reviewed and implemented new requirements for NCPDP version F.6.

Facilitated retrospectives and implemented changes to increase productivity

Prioritize the workload, identify size and effort of separate issues, coordinate development, testing and release to Production environment.

Troubleshoot issues related UAT/PROD and release

Review accuracy of work.

Provide guidance and recommendations for solutions.

Coached scrum teams in Lean & Scrum framework.

Supporting to setup ADO board for Agile SCRUM Development, and Agile Kanban- development model.

Provided guidance and coaching in Transformation from waterfall to agile.

Facilitate retrospectives and implement changes to increase productivity.

Facilitate the development team in self-organization and cross-functionality

Provided leadership and coaching to the organization management team.

Provided guidance and support in developing agile processes and best practices.

Provided leadership and Agile coaching to increase team performance.

Provided guidance and coaching to enhance collaboration with offshore teams.

Experience and skills for planning and managing large, complex enterprise level projects.

Well versed with process improvement initiatives to implement best practices for Agile Project Management.

Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance.

Promote team empowerment, ensure that each team member is fully engaged in the project and making a meaningful contribution

Support scrum ceremonies for the team where needed (Planning, Retrospective, Grooming & Review/Demo)

Apollo Global Management, New York 01/2022-01/2023

Role: Scrum Master SAFe

Responsibilities:

Coached scrum teams in Lean & Scrum framework.

Supporting to setup ADO board for Agile SCRUM Development, and Agile Kanban- development model.

Assisting vendor’s management and onboarding (Tableu, Snowflakes, Fivetran, Tamr, Semarchy).

Assists in team development for their commitments, removing roadblocks in their work, leveraging organizational resources to improve capacity for project work and mentoring and developing team

Lead and facilitate software teams on the ART through development and delivery, guide the transition to and implementation of SAFe.

Plan and facilitate all aspects of Program Increment planning on a quarterly basis.

Facilitate the Scrum of Scrum meetings, and acts as SAFE facilitator/coach at the Program level.

Provide guidance in Agile, Scrum, and SAFe and leads Agile delivery teams to deliver value consistently.

Support ART teams with ART Launch and Agile transformations.

Serve as an expert on Agile software principles to other team members.

Engage directly with stakeholders to define mission value and prioritize work and build intellectual capital in Agile techniques.

Collaborate with the communities of practice, develop and conduct Agile-oriented training, and identify and deploy key metrics to enable continuous improvement.

Support scrum ceremonies for the team where needed (Planning, Retrospective, Grooming & Review/Demo)

Deloitte Consulting LLP, New York 03/2019-12/2021

Role: Scrum Master

Responsibilities:

Facilitate various Scrum activities such as: Quarterly Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives

Working with the team to meet business requirements, create prototypes and analyze workflow.

Supporting to setup ADO board for Agile SCRUM Development, and Agile Kanban- development model.

Provide guidance to the team and Management on Scrum Values, Practices, and Rules; essential adherence to Scrum methodologies

Facilitates meetings and Sprint Planning with the team to gather and document requirements and explore potential solutions Communicating and working directly with the Product Owner to consistently maintain the product backlog and handle changes both to the product backlog as well as changes to the executing sprint

Facilitating daily Scrum activities such as: Stand-Ups, updates to burn-down spreadsheets and charts, backlog reviews, as well as impromptu meetings as needed

Creating and maintaining risk and issue logs including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management

Building team cohesion and foster good communication between various development teams, also measure and improve team productivity

Worked extensively with Product Owner(s) to ensure product backlog is visible and prioritize the list to generate higher business value

Remove roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management

Facilitate a good and respectful Scrum environment, conditioning and empowering the team to be self-managed

Communicate and work directly with the Product Owner to consistently maintain the product backlog and handle changes both to the product backlog as well as changes to the executing sprint

Create and maintain risk and issue logs including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management

Maintain and publish Scrum metrics (e.g., velocity and burn-down)

Build team cohesion and foster good communication between various development teams

Measure and improve team productivity

Work with Product Owner(s) to ensure product backlog is visible and prioritize the list to generate higher business value

Communicate with all stakeholders so that they are informed of schedules and timelines, statuses, issues, mitigations and all other information necessary or requested

Assist in the creation of processes and procedures with input from other product development teams

Environment: JIRA, Confluence, Share Pont, Visio, MS Windows, SAFe Agile Scrum,

TD Bank, Cherry Hill, NJ 01/2016-03/2019

Role: Scrum Master

Responsibilities:

Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning

Creates and manages project/program resource loading and budget; reconciles budget monthly and communicates risks to Leadership

Empower the team to make system and process improvements captured in sprint retrospective meetings

Build team cohesion and foster good communication between various development teams

Guides team through continual improvement process

Leads the team’s efforts towards continuous improvement

Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines

Manage all Scrum boards (physical or virtual), Sprint Backlog items and tasks

Remove obstacles for developers and testers

Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives

Sets and runs effective recurring status meetings with the product, portfolio and delivery managers

Use key Scrum metrics (burndown, velocity) to help deliver committed work

Works effectively with others to remove delivery team roadblocks

Create and maintain risk and issue logs including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management

CGI, New York, NY 06/2013-01/2016

Role: Scrum Master

Responsibilities:

Provide guidance to the team and Management on Scrum Values, Practices, and Rules; essential adherence to Scrum methodologies

Facilitate various Scrum activities such as: Quarterly Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives

Communicating and working directly with the Product Owner to consistently maintain the product backlog and handle changes both to the product backlog as well as changes to the executing sprint

Facilitating daily Scrum activities such as: Stand-Ups, updates to burn-down spreadsheets and charts, backlog reviews, as well as impromptu meetings as needed

Creating and maintaining risk and issue logs including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management

Building team cohesion and foster good communication between various development teams, also measure and improve team productivity

Facilitates meetings and PI Planning with customers to gather and document requirements and explore potential solutions.

Supported to setup JIRA board for Agile SCRUM Development, and Agile Kanban- development model.

Worked extensively with Product Owner(s) to ensure product backlog is visible and prioritize the list to generate higher business value

Remove roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management.

Jet Blue, LIC, NY 06/2009- 06/2013

Role: Scrum Master

Responsibilities:

Provide guidance to the team on Scrum Values, Practices, and Rules; essential adherence to Scrum methodologies

Facilitate various Scrum activities such as: Quarterly Planning, Sprint Planning, Sprint Reviews, and Sprint Retrospectives

Facilitate daily Scrum activities such as: Stand-Ups, updates to burn-down spreadsheets and charts, backlog reviews, as well as impromptu meetings as needed

Remove roadblocks reported by the team, which could require cross-team collaboration and or escalation, possibly up to executive management

Facilitate a good and respectful Scrum environment, conditioning and empowering the team to be self-managed

Communicate and work directly with the Product Owner to consistently maintain the product backlog and handle changes both to the product backlog as well as changes to the executing sprint

Create and maintain risk and issue logs including working with appropriate parties to create mitigation and corrective action plans with communication to the team, product owner, and executive management

Maintain and publish Scrum metrics (e.g., velocity and burn-down)

Build team cohesion and foster good communication between various development teams Measure and improve team productivity

Works effectively with others to remove delivery team roadblocks

Works with Product Owner to define project scope and objectives

Education:

New York City College of Technology

oBachelors of Computer Information Systems

National University of Dhaka, Bangladesh

oBachelors of Commerce: (Accounting)

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