April Richards
Sanford, Florida *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Certified and Registered Pharmacy Technician
Accredo Specialty Pharmacy - Orlando, FL
November 2020 to Present
Request prescriptions from Doctor’s offices and other pharmacies, confirm new prescription received. Data entry, write out prescription labels, call for clarifications, void/discontinue prescriptions, call patients to transfer calls to Pharmacist
Department Manager/Front End Supervisor/Inventory Control Manager Bed Bath and Beyond - Union, NJ
July 2007 to December 2020
Department Manager/Customer Service Associate/Front End Supervisor/Inventory Control Manager/ Return to Vendor/
Harmon Health and Beauty Department Supervisor
• Run a Department, order, keep department stocked and running smoothly while helping customers and staff
• Take returns and purchases, enter damages into computer, send items back to vendor, answer phones, approve returns and resolve customer grievances
• Consultant for college and bridal registries
• Close registers, Change prices, train new cashiers and merchandisers
• Keep front end and floor stocked and make sure it is merchandised according to planned guides
• Administer audits and cashier verifications
• Run Harmon Health and Beauty Department
• Make sure staff scheduling is correct, keep expired merchandise up to date in a timely manner, merchandise put-away.
• Help out with the rest of the store
• Take items from floor for online orders, packing in boxes to ship out to customers
• Sales and upsell items or add items in addition to what customers are buying Guest Service Associate/Sales Assistant
Hilton Garden Inn - Danbury, CT
June 2004 to July 2007
• Manage the front desk, Take reservations, answer phones and check guests in and out of the hotel
• Resolve guests grievances
• Create sales contracts
• Guest billings
Arcade Attendant/Retail Sales and Cashier
Treasure Island Resort & Casino/MGM Grand Resort & Casino - Las Vegas, NV July 1999 to May 2004
Run various arcade games by using a microphone and advertising winners,front desk giving out arcade tickets, prizes and tokens
Retail stores at the front desk as a cashier
Education
Licensed in Pharmacy Technician
Pharmacy Technician University-TRC Healthcare - Remote November 2020 to May 2021
Diploma in Medical Billing and Coding
Ridley-Lowell Business and Technical Institute - Danbury, CT 2012 to June 2013
License in Cosmetology
Paul Mitchell the School - Danbury, CT
2006 to 2008
High school diploma
Chaparral High School - Las Vegas, NV
August 1996 to June 1999
Skills
• EXCEL (Less than 1 year)
• HOSPITAL BILLING (Less than 1 year)
• MEDICAL TERMINOLOGY (Less than 1 year)
• MICROSOFT WORD (Less than 1 year)
• OFFICE ADMINISTRATION (Less than 1 year)
• Hair Styling
• Guest Services
• Cash Handling
• Front Desk
• Supervising experience
• English
• Medical Records
• Medical Coding
• Pharmacy Technician Experience
Certifications and Licenses
Hairdresser Present
Pharmacy Technician Certification
PTCB Certification