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Quality Assurance Scrum Master

Location:
Brooklyn, NY
Posted:
July 07, 2024

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Resume:

Fuad Binzia

Head of Quality Assurance Engineering

12+ years of implementing QA process and performing automated testing CONTACT

1-347-***-****

********@*****.***

Brooklyn, NY

SUMMARY

● Develop efficient automation framework for regression to ensure stable releases to production

● Establish and supervise an end-to-end QA team to ensure comprehensive testing of web and mobile-web software

● Serve as a Scrum Master for concurrent customer projects

● Recruit and oversee a team of 15 QA members comprising both manual and automation engineers working onsite and offsite

● Demonstrate proficiency in collaborating with teams across different functions and exhibit excellent communication abilities EXPERIENCE

NBC Universal, NYC — QA Engineering (Contractor)

June 2023 - Present

● Developed and implemented automation tests from scratch for the Raven team, significantly enhancing test efficiency and coverage for the newly built product, including the SLEManager tool for the olympics live stream, impacting millions of olympics viewers globally

● Collaborated with the Raven team on the LEM tool, which was utilized by the Peacock team for live streaming on the Peacock app, ensuring reliable delivery of content to millions of existing users

● Conducted static testing of User Stories and Requirements, identifying ambiguities and gaps to ensure clear and actionable directives for development teams.

● Managed and documented test results, producing detailed test reports that informed project status and guided decision-making processes.

● Represented the QA team in various project meetings, providing updates on testing progress, challenges, and outcomes to stakeholders.

● Estimated testing efforts with precision, incorporating contingency planning to accommodate potential project variances and risks. LEX-Markets, NYC — Head of QA Engineering

May 2021 - June 2023

● As Lex-Markets first QA hire my responsibilities include but are not limited to creating, hiring, and maintaining the quality assurance team from the ground up while maintaining strong sense of ownership

● I also played a key role in improving our client services by ensuring that all software releases meet the highest standards of quality and usability, leading to increased customer satisfaction and retention

● Developed new automation testing framework with API tests using Cypress in JavaScript

● Ran all tests in CI/CD using Heroku for 100% test coverage

● Worked with developers to create and review unit tests

● Set up quarterly 1:1 with QA engineers to discuss professional goals by assigning workshops or seminars

● Created job descriptions, set up interview guidelines followed by PROGRAMMING LANGUAGES

JavaScript, TypeScript, Python, Java, SQL,

Unix shell code, NodeJS, Oracle, DB2

TOOLS

Automation: Cypress.io, Selenium,

WebdriverIO, Cucumber, Playwright,

Appium, RESTAssured, Hurl

API: Postman, Swaggerhub, Axios

Performance: Jmeter

CI/CD: Jenkins, Heroku, CircleCI

Cloud: AWS, Docker, Kubernetes

DB: MsSQL, MySQL, MongoDB,

DynamoDB, PostgreSQL

SCM: GitHub, GitLab

Tracking: Jira, TestRail, Confluence

Monitoring: New Relic, Google analytics,

Retool, Coralogix, CloudWatch, Kibana,

Crash Analytics, Grafana

SEO: Screaming frog, Google Amp

analyzer

CRM: Hubspot, Zendesk, Sailthru

VM: Microsoft remote server, VMware

Web Debugger: Charles Proxy, Requestly

EDUCATION

Farmingdale State College

Farmingdale, NY

BS. Electrical Engineering

onboarding newly hired junior/senior QAs and QA Leads

● Knowledgeable in web/N tier architecture, leveraging this understanding to optimize performance and scalability testing for complex application environments.

What to Expect (EDH), NYC — Manager of QA Engineering October 2017 - May 2021

● Created automated tests, utilizing Cucumber framework, including UI and API functionality and database validation for regression and new features testing across all platform (Web, mobile web, iOS & Android app

& Services)

● Taught new and existing manual QA engineers automation testing

● Managed 3rd party vendors to release sweepstakes page to increase newsletter subscriptions by 45%

● Skilled in performance testing methodologies and load testing tools

● Coached and mentored the team onsite and offshore, providing ongoing feedback, and conducting performance management and talent development activities

● Proactively identified design and product issues in the early stages by integrating QA in design and development meetings

● Assisted the Devops team in developing a release pipeline using Jenkins in order to help QA manage releases to different testing environments and to production

Tenable Network Security, Maryland — Lead QA Engineer January 2017 - October 2017

● Worked on the appliance team to provide thorough testing of integration between all the applications such as Nessus, PVS, and SecurityCenter with over 1.6 million global users

● Took over the testing of cloud based application, tenable.io to ensure proper functionality for end-users

● Mentored and assisted junior QA team members

● Solid understanding of network/linux process debugging tools

● Configured VMware to have multiple virtual machine with different builds

● Prepared project status summary reports for QA management

● Developed Java selenium framework using TestNG for API and UI testing Altice USA, NY — QA Engineer

December 2015 - January 2017

● Developed test scripts and test cases based on use cases, user stories, requirements and functional specifications

● Performed native app testing on iOS and Android utilizing Appium

● Created, managed and executed end-to-end automation test scripts for multiple projects using selenium with java

● Validated back-end data with Putty using UNIX commands Kaplan Test Prep, NYC — QA Analyst

October 2013 - December 2015

Jetblue Airways, NY — QA Tester

May 2012 - October 2013

NYU Langone Medical Center, NYC — Jr QA Analyst

September 2011 - April 2012



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