Customer Service Quality Control
Resume:
T
Adriana
Tadeo
naughtyaudie@netzer
o.net
Bakersfield, CA 93301
SUMMARY
Through my previous positions in different restaurants for the past 20 years, I have assumed and honed a unique skill set that makes me a well rounded and versatile worker. SKILLS
Food Inspection
Table Setting
Safe Food Handling
Guest Engagement
Supply Restocking
Price Memorization
Menu Memorization
Quality Control
Cash Handling
EXPERIENCE
Server/Bartender
Bakersfield, CA
Rancho Grande Restaurant and Cantina/ Sep 2022 to Current Provided excellent customer service to ensure satisfaction. Ensured that each guest was served courteously, quickly, and efficiently. Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner. Server
Bakersfield, CA
Maggie's Sunrise Cafe/ Sep 2020 to Dec 2023
Provided excellent customer service to ensure satisfaction. Ensured that each guest was served courteously, quickly, and efficiently. Performed opening and closing duties such as setting up the dining area, restocking supplies.
Provided exceptional service to high volume of daily customers. Handled money transactions accurately while following company procedures for handling cash payments.
Operated POS terminals to input orders, split bills and calculate totals. Greeted customers, answered questions and recommended specials to increase profits. Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Bartender/Server
Bakersfield, CA
Ethel's Old Corral Saloon/ Mar 2020 to Aug 2020
Developed good working relationships with fellow employees through effective communication.
Managed cash drawer at the end of each shift ensuring accuracy of funds received. Prepared cocktails from bar recipes and served wine, draft and bottled beer. Ensured proper sanitation of bar area, glassware, utensils, and equipment. Maintained inventory of liquor, beer, wine, and other beverage items. Adhered to state regulations regarding serving alcohol responsibly. Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
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