Customer Support Sales Associate

Elliana Frias

*****************@*****.*** 239-***-**** Lehigh Acres, FL

SUMMARY

Seeking a Customer Support role, offering 4 years of diverse experience in customer-facing positions. Skilled in accurate documentation, monthly audits, and effective communication with stakeholders. Demonstrated proficiency in cash management, training staff, and delivering exceptional service. WORK EXPERIENCE

Specific Care Chiropractic Lehigh Acres, FL

Chiropractic Assistant Aug 2021 - Nov 2022

• Managed the preparation and organization of exam rooms, ensuring readiness for patient appointments and chiropractic evaluations.

• Conducted comprehensive monthly audits of patient files to maintain accurate and up-to-date records.

• Facilitated communication between insurance companies, attorneys, and medical specialists, coordinating referrals and MRI scripts as required.

Pawn Shop Fort Myers, FL

Pawn Broker/Sales Associate Nov 2018 - Aug 2020

• Maintained compliance with federal regulations by accurately filing daily documentation and conducting thorough monthly audits.

• Managed financial transactions, ensuring secure handling of substantial cash flows on a daily basis.

• Provided leadership and development through supervision and training of staff across multiple locations. Goodwill Industries Lehigh Acres, FL

Cashier Feb 2018 - May 2018

• Managed financial transactions efficiently, ensuring accuracy in cash handling and processing of payments.

• Facilitated the distribution of merchandise throughout the sales floor, maintaining organization and inventory accuracy.

Save a Lot Lehigh Acres, FL

Cashier Jan 2016 - Jan 2017

• Delivered exceptional customer service, ensuring client satisfaction and seamless checkout experiences.

• Managed cash transactions and maintained accurate merchandise inventory both in-store and within the warehouse setting.

EDUCATION

East Lee County High School

High School Diploma, N/A

May 2017

SKILLS

Computer Proficiency • Leadership Experience • Critical Thinking • Communication • Teamwork • Responsible • Medical Scheduling • Medical Records • Patient Care • Organizational Skills • Microsoft Word • Microsoft Powerpoint

• Time Management • Office Experience

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