Service Representative Customer
Resume:
Rhonda Taylor
Summerfield, FL 34491
*****************@*****.***
Customer service representative
Experience:
Intuit Turbotax
Product expert, customer service representative
Nov 2022 - April 2024
Inbound calls and chats. Help customers with issues such as login, billing, refunds, and any other issues they may have.
PCRX
Warehouse Associate
May 2019- May 2020
Electronics recycling and warehouse associate.
Testing and listing items for sale online, answering phone calls and customers inquires in store. Inventory and keep warehouse clean and organized. Data Deletion.
TriCounty Hearing
Front desk assistant
Feb 2017- Nov 2018
Front desk sign in patients, answer calls and return voicemails emails. Pull patients charts. Screen for hearing before appointments. Clean exam room. Update charts and schedule and confirm appointments. Fax and shred necessary documents for patients privacy.
United States Postal Service
Rural Mail Carrier
Nov 2015- Dec 2016
Case and bundle outgoing daily Mail. Pull packages for route. Load vehicle and deliver all on route. Keep office area clean and organized. Pick up outgoing mail and return for truck at end of day.
Education:
South Sumter High School
Graduated 2005 with 4.3 GPA
Skills:
Excellent phone etiquette
Resolution expert
Microsoft office, word, excel
Responsible and organized
Team Leader and team player
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