Services Amazon

Location:

Posted:

July 06, 2024

LaTrishaReadus

DedicatedCustomerServiceprofessionalwithknowledgeofservicedelivery

andprovenmultitaskingabilities.

3233ColemanAve

Memphis,TN38112

********.******@*****.***

EXPERIENCE

AMAZON,Remote—CustomerServiceRepresentative

Jan2023-Mar2024

● Handledcustomerinquiriesandsuggestionscourteouslyand professionally.

● Managedhigh-stresssituationseffectively,maintaining professionalismunderpressurewhileresolvingdisputesor conflicts.

● Resolvedcustomercomplaintswithempathy,resultingin increasedloyaltyandrepeatbusiness.

ARSENAULT,Remote—CustomerServiceRepresentative

Jun 2022-Dec2022

● Answeredcustomertelephonecallspromptlytoavoidon-hold waittimes.

● Updatedaccountinformationtomaintaincustomerrecords.

● Respondedtocustomerrequestsforproducts,services,and companyinformation.

EDUCATION

TennesseeCollegeofAppliedTech,Whiteville,Tn

Oct 2012

HighSchoolDiploma.

SKILLS

CustomerService

Problem-solvingabilities

ActiveListening

CriticalThinking