Customer Service Entry-Level

Alexandro Ortiz

Phone: 475-***-**** Email: ******************@*****.*** Address: Bridgeport, CT 06608 SUMMARY

Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. SKILLS

• People

• Customer Service

• Reliable and trustworthy

• Friendly, positive attitude

• Basic math

• Team management

• Bilingual

EXPERIENCE

House Manager

Chemical Abuse Services Agency Inc December 2012 – March 2021

• Ensured that daily operations of facility were functioning appropriately, in accordance.

• Supported and managed the resident activities, ensure house was secured and safe each night.

• Have very good communications skills with people in the resident. Stock Clerk/Cashier

Park Avenue Supermarket Bridgeport, CT May 2008 - December 2010

• Successfully interacted with customers and retail buyers to expedite orders.

• Assisted customers with store and product complaints.

• Recommended, selected and helped locate merchandise based on customer needs and desires.

• Stocked and Restocked inventory when shipments were received.

• Maintained friendly and professional customer interactions.

• Handled cash, credit, debit card purchases and made sure that close out shift was accurate.

Maintenance

Stan Mar Building Maintenance Group, Bridgeport, CT May 2007 - May 2008

• Swept, damp-mopped, vacuumed floors, stairways and hallways.

• Spot cleaned carpets using industrial carpet cleaner.

• Stripped floors using electrical cleaning equipment. Animal Technician/Caretaker Assistant Groomer/Veterinarian Assistant/Kennel Attendant Best Friends Pet Resort, Norwalk, CT December 2001-May 2003

• Confident and passionate about working with a wide variety of domesticated dogs and cats.

• Oversaw the care of hundreds of animals without a single bite.

• Accustomed to working under a strict time schedule with minimal supervision.

• Able to comfort and calm distress animals.

• Administer medications orally and topically.

• Observe and monitor behavior.

• Read Vet reports related to special diet and medications.

• Use grooming clippers and scissors.

• Cleaned and sterilized Veterinary instruments and suites.

• Administered medications (pills and ointments) to animals.

• Calmed, restrained and managed scared and active animals.

• Groomed dogs (basic trimming paws, legs, hinds, ears). Short Cook/Dish Washer/Maintenance

Sonny's BBQ Restaurant, Kissimmee, Florida June 1998-June 1999

• Maintenance Cleaned and prepared various foods for cooking or serving.

• Cleaned bars, work areas, and tables.

• Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.

• Managed kitchen operations for high grossing, fast-paced fair concession kitchen. EDUCATION AND TRAINING

Roosevelt School, Bridgeport Connecticut

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