Teresa Walker
*********@*****.*** 336-***-****
Education
Western Alamance High School, Elon, NC Spring 1979 Skills
Inventory Control
Cash Register and Money Handling
Phone Calls and Operations
Intermediate in Microsoft Office
Work Experience
Alamance Burlington School System in Burlington, NC October 2005 - Present
● Works as a substitute teacher to fill in for teachers who are unable to come in
● Gives one on one attention to students while maintaining focus on entire class
● Supervise students and enforce classroom rules and school policies JCPenney in Burlington, NC November 2015 - April 2018
● Greeted customers as they enter the store and assisted with in-store customers with questions about merchandise or where to find certain items
● Investigated and resolved customer inquiries or complaints in a timely manner, and maintained a clean environment on the sales floor and the dressing rooms
● Calculated customer purchases using cash register and received payment for purchases, as well as money handling and counting at the end of the work day
● Set up and explain loyalty rewards and credit application where applicable Certifications
Microsoft Office Certification
Employability Skills Certification
Microsoft Digital Literacy Certification
Medical Billing & Coding Certification