Front Office Customer Service
Resume:
Shannon Barrios
Orlando, FL
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MEDICAL SKILLS ADMINISTRATIVE SKILLS
—Obtaining Vital Signs
—Lab and Diagnostic Requisitions
—X-ray processing
—Assisting with Patient Exams
—Rx Documentation
—Medication Administration
—Exam Room Preparation
—Medical History Documentation
—EMR Knowledge/Experience
—Office Procedures
—Bilingual Spanish/English Speaking
—Scheduling
—Customer Service
—Electronic Health Record Software
—Supervision and Team Work
—Basic Medical Billing
—Health Insurance Verification
—Referrals & Prior Authorizations
—HIPAA Compliance
—OSHA Compliance
—Telephone Techniques
EDUCATION & CERTIFICATIONS
Florida Career College, Orlando, FL
●Medical Front Office and Billing Diploma Program May 2022
*CPR/BLS can be obtained if required
PROFESSIONAL EXPERIENCE
Foot and Ankle Clinic, Orlando, FL August 2023 -Current
Medical Front Office/ Clinical Support
Customer Service
provide basic assistance to the doctor
Performing vitals
Exam preparation
Exam Room Preparation
Scheduling Patient Visits
Obtaining medical history
Performing other clinical skills as needed
Gastro Healthcare, Orlando, FL May 2022-May 2023
Medical Front Office/ Clinical Support
Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms
Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports,
Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Transcribed recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Compiled and record medical charts, reports, or correspondence, using typewriter or personal computer.
Scheduled tests or procedures for patients, such as lab work or x-rays, based on physician orders.
Arranged hospital admissions for patients.
Florida Cardiology, Orlando, FL April 2022-May2022
Medical Front Office / Externship Student
225 Hours Completed.
●Answered telephones and direct calls to appropriate staff.
●Scheduled and confirm patient diagnostic appointments, surgeries, or medical consultations.
●Completed insurance or other claim forms.
●Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff. ● Transmitted correspondence or medical records by mail, e-mail, or fax.
Achievements
Obtained 4.0 GPA upon Graduation
Medical Program Ambassador
High honors/Presidents list
Honor Roll
Program Advisory Committee Member/Guest speaker
References Furnished Upon Request
I am a dedicated Medical Office Professional with an extensive scope of knowledge and a proven amount of passion. What I may lack in credentials, I pick up in experience and willingness to learn.
My goals are to continue in Healthcare and advance into a position where I can help those in need.
Contact this candidate